Tina Cipolla (tcipolla@earthlink.net)

Current

SAP Training Developer at Freescale Semiconductor

Past

SAP Training Developer at Fluor
SAP Training Developer at Deloitte (Contingent Workforce)
SAP Training Developer/RWD Info Pak Administrator at Honeywell

Technical Writing Consultant at Technology Software
Technical Writing Consultant at Servicesoft, Inc.
SAP Training Developer at Avnet
SAP Documentation at County of Sacramento and Elmer's Glue through Comsys
Technical Writer at SAIC
Technical Writer at AccuSoft

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6 more...

Education

University of Vermont
Trinity College of Vermont
Drexel University

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Recommended

14 people have recommended Tina Cipolla

Connections

243 connections

Industry

Computer Software

Websites

Tina Cipolla (tcipolla@earthlink.net)’s Summary

Instructional designer with 12 years of experience in technical writing, training development and delivery with a heavy emphasis on SAP and other end user software. Administrator level knowledge of InfoPak. Experienced uPerform author and OnDemand author.

I want to continue working on SAP projects and deepen my knowledge of the FI/CO modules which I have been working with on my last several projects. I also want to get broader experience with change management, leadership alignment and business ownership all of which I have some experience with.

Tina Cipolla (tcipolla@earthlink.net)’s Specialties:

Instructional design, training development, training delivery and end user software documentation. SAP R/3, InfoPak, uPerform and OnDemand.

Tina Cipolla (tcipolla@earthlink.net)’s Experience

SAP Training Developer

Freescale Semiconductor

(Privately Held; 10,001 or more employees; FSL; Semiconductors industry)

January 2008 — Present (10 months)

Creating training needs analyses, training plans, work instructions and simulations for Supply to Market SAP implmentation, using OnDemand for content development, focusing on Procurement transactions and Lot Master (in-house developed app that interfaces with SAP to track lots). Developing Train the Trainer course. Modules: MM, FI, CO
SAP Training Developer

Fluor

(Public Company; 10,001 or more employees; FLR; Oil & Energy industry)

November 2007 — November 2007 (1 month)

Training development and coordination for SAP upgrade. Using RWD uPerform to create courses, work instructions and BPPs. Also developing a Train the Trainer course, Basic Nav, and an Installing the GUI and Logging in course.
SAP Training Developer

Deloitte (Contingent Workforce)

(Partnership; 10,001 or more employees; Management Consulting industry)

April 2007 — October 2007 (7 months)

Developing training documents for the SAP implementation of a large Defense contractor, focus on FI, SD, MM, PS, PP, and HR modules, using Info Pak and Captivate.

Developed SAP traning documents of a mid-cap food and beverage client. Responsible for WM, F2FG and O2C. Created uPerform work instructions.
SAP Training Developer/RWD Info Pak Administrator

Honeywell

(Public Company; 10,001 or more employees; HON; Defense & Space industry)

February 2006 — March 2007 (1 year 2 months)

Developed reusable global training curriculum for Aerospace SAP implementation. Defined jobs, mapped roles, and developed the training materials. Supported multiple waves of deployments. Info-Pak configuration and administration. Developed & delivered Info Pak Author Training Course.
Technical Writing Consultant

Technology Software

(Partnership; 1-10 employees; Computer Software industry)

July 2003 — December 2005 (2 years 6 months)

Produced all company communication including the company-wide polices and procedures to achieve CMMI and ISO 9001-2000 compliance. Also edited and compiled software test procedures for Electronic Horizontal Situation Indicator (EHSI), and the electronic Vertical Reference System (VRS)
Technical Writing Consultant

Servicesoft, Inc.

(Privately Held; 201-500 employees; Internet industry)

February 2000 — May 2000 (4 months)

Wrote System Administrator Guide for UnumProvident corporate Knowledge Management Intranet site and designed all process flows for use cases in the InsLogic Web Site Functional Specification.
SAP Training Developer

Avnet

(Public Company; 5001-10,000 employees; Electrical/Electronic Manufacturing industry)

May 1999 — February 2000 (10 months)

Developed hard copy and online documentation and training materials for corporate-wide SAP implementation for the US, Europe and Asia.
SAP Documentation

County of Sacramento and Elmer's Glue through Comsys

(Public Company; 1001-5000 employees; Information Technology and Services industry)

August 1998 — October 1998 (3 months)

Developed content for the online help systems for SAP implementations for Elmer’s Glue and the County of Sacramento.
Technical Writer

SAIC

(Public Company; 5001-10,000 employees; SAI; Information Technology and Services industry)

October 1997 — May 1998 (8 months)

You've seen it on CSI. The FBI DNA Database: Combined DNA Index System (CODIS). I worked on the team of techical writers that developed the manual set and the online help for CODIS.
Technical Writer

AccuSoft

(Privately Held; 51-200 employees; Computer Software industry)

November 1996 — October 1997 (1 year)

Wrote Windows, UNIX, OCX/VBX and Macintosh versions of API reference manuals for application developers using AccuSoft imaging tool kits and extensions.

Tina Cipolla (tcipolla@earthlink.net)’s Education

University of Vermont

none, English, 1993 — 1995

Finished 24 credits towards an M.A. in English.
Trinity College of Vermont

B.A., English, 1991 — 1993
Drexel University

none, Business Administration, 1986 — 1988

87 credits towards a B.S. in Business Administration.

Activities and Societies:

Alpha Sigma Alpha