
Program Manager at Del Mar Database (Fiserv) and Computer Software Consultant
Greater San Diego Area

Program Manager at Del Mar Database (Fiserv) and Computer Software Consultant
Greater San Diego Area
12 years of experience delivering projects on time, and within budgetary constraints in the healthcare, education, professional services, and mortgage lending industries.
XML, HTML, CSS, networking, security, functional design, program management
(Public Company; 51-200 employees; FISV; Financial Services industry)
October 2005 — Present (2 years 10 months)
- Worked directly with vendors in order to design solutions around their specs.
- Provided third tier support for document imaging products and vendor integrations.
- Completed functional design of Service Oriented Architecture (SOA) integrations with the Mortgage Electronic Registration System (MERS), Questsoft Mortgage Compliance, GMAC-Residential Funding Corporations Underwriting System, and DSI Docmagic.
- Created mappings and documentation between the Del Mar Database DataTrac schema and several external vendors' XML schemas.
- Oversaw vendor acceptance of SOA integrations.
(Partnership; 1-10 employees; Computer Software industry)
October 2003 — Present (4 years 10 months)
- Documented a requirements management process around Microsoft’s MSF and Extreme Programming.
- Regularly Conduct Network and Security reviews for Phoenix area small and medium businesses. Follow up reviews with comprehensive plans for securing environments.
- Continuing to develop print and web branding for local and international businesses
- Develop and support ASP.NET, and Python / Zope-based Internet Portals
(Public Company; 201-500 employees; FISV; Financial Services industry)
October 2004 — October 2005 (1 year 1 month)
- Mentored staff in Open Source Software and .NET development best practices
- Developed a business plan for migrating from classic ASP and .NET platform to Zope-based CMS (Plone) for three major financial web portals which saved approximately $1 million in costs compared to competing Microsoft products and hosting.
- Used Sourcefire Snort, OSS Snort, Nagios, Nessus, and Syslog-ng for network auditing
- Leveraged VMWare GSX Server and Workstation to mitigate development costs.
- Contributed to the Fiserv Open Source Standards and Guidelines, distributed to 200+ businesses
(Public Company; 10,001 or more employees; APOL; Higher Education industry)
October 2003 — October 2004 (1 year 1 month)
- Developed presentation / look and feel mockups for a 3,000 seat web-based document imaging application. Worked with business units to incorporate their needs into designs.
- Composed technical assessment documents based on customer requests for document imaging system.
- Developed monitoring architecture and reports in Visual Studio .NET to monitor workflow-driven acceptance process.
- Mentored other developers on the OSI model and MVC Framework concepts.
- Provided Network performance analysis for a distributed enterprise imaging and workflow system.
- Conducted security audits of systems, procedures, and facilities for FERPA compliance
- Composed Policy and Procedures for department based on internal requirements. Procedures included an IIS web server deployment guide and secure data transfer for Microsoft SQL Server.
(Sole Proprietorship; 1-10 employees; Computer Software industry)
August 2002 — October 2003 (1 year 3 months)
- Designed internal corporate identity (logos / artwork) and built Jakarta Struts-based web site, available online at Http://www.cybarworks.com .
- Implemented an on site archive solution for the City of Casa Grande, AZ based on clients requirements and within budgetary constraints.
- Identified and documented a medical software development company’s need for a secure network intrusion monitoring solution. Implemented a Snort-based three sensor environment tuned to client’s needs to minimize false positives and comply with HIPAA.
- Developed a network of Intrusion Detection Systems and relevant security policy.
- Developed and tested a custom Red Hat 8.0 distribution for Toshiba Laptops.
- Assisted in administered a 300 seat Citrix MetaFrame XP Farm, Win 2000 Network, and Microsoft Exchange 5.5.
(Privately Held; 11-50 employees; Computer Software industry)
1999 — November 2001 (2 years)
- Generated client requirements documentation in UML, ERD, and GANTT charts for internal unit testing and proprietary software (Path Application Manager) customization projects.
- Managed software build process for all products. Process included build scripts written in Jakarta Ant and Make. Builds also included automated retrieval from Star Team version control and Retroguard obfuscation.
- Provided training and implementation for Path's PAM product at Carsdirect.com.
- Developed a standard of requirements for LRN, The Legal Knowledge Company to enhance compatibility and security among Path’s Java application management architecture and LRN’s online hosting environments.
- Organized versioning and deployments of custom Java Application Server for Pratt & Whitney’s AeroOffer.com. Path team was issued an award for outstanding achievements in quality and service.
- Administered internal Solaris, Debian, StarTeam, and NT-based services.
(Privately Held; 51-200 employees; Commercial Real Estate industry)
January 1997 — January 2001 (4 years 1 month)
- Constructed requirements documents for functionality, and mockups for a web-based marketing campaign for Arizona Storage Inns and BPI Capital.
- Worked within budgetary constraints to build web presence based on corporate identity.
- Administered and maintained distributed Novell / NT 4.0 Domain services.
(Privately Held; 1-10 employees; Computer Software industry)
October 1995 — August 1997 (1 year 11 months)
- Met with clients to identify web marketing requirements. Constructed mockups and presented them to clients: Scottsdale Flyers, Gilbert Ortega Jewelry, and Executive Flight Services.
- Deployed data network and supporting servers to a distributed Phoenix-based company.
- Administered internal Windows NT, Red Hat Linux, and Solaris servers.
CIS, Business Law 1998 — 2002
Sailboat Racing, Backpacking, Mountain Biking, Photography, Open Source Software contributions
US Sailing
Arizona Zope / Plone User Group
Arizona Yacht Club
Eagle Scout
Cisco Certified Network Associate (CCNA)
Microsoft Certified Professional (MCP) - MS Windows Server 2000, MS Windows Server 2003, MS Windows Server 2003 Networking, and SQL Server 2000
Citrix Certified Administrator (CCA)
Pragmatic Marketing Certification (PMC) - Completed Practical Product Management & Requirements That Work