
Technology Consultant
Raleigh-Durham, North Carolina Area

Technology Consultant
Raleigh-Durham, North Carolina Area
* Highly effective communicator with meticulous technical writing skills
* Natural interpersonal aptitude and resourcefulness to deliver outstanding customer service
* Prior ISP experience focusing on security and reliability for both data centers and remote customers
* Strong understanding of TCP/IP networking and internet communication technologies
* 10 years of Unix and Linux administration and troubleshooting knowledge
SANS GSEC 401 Security Essentials (GIAC certification #5730)
(Privately Held; 1-10 employees; Internet industry)
June 2008 — Present (4 months)
Business Development and Project Management
(Educational Institution; 1001-5000 employees; Information Technology and Services industry)
November 2007 — April 2008 (6 months)
I helped to maintain a secure computing environment at the University of Idaho. Daily work included packet capture and analysis, management of Cisco network devices and firewall service modules, log analysis, fielding of DMCA complaints and most other things related to IT security.
(Educational Institution; 10,001 or more employees; Information Technology and Services industry)
June 2001 — October 2007 (6 years 5 months)
I worked as a Unix Systems Administrator (Solaris / Linux / Mac OS X) on the NC LIVE state-wide digital library project -- www.nclive.org -- which acts as a conduit to provide electronic database resources to over 200 libraries throughout the state of North Carolina.
In addition to my Systems Admin duties, I also provided the following services to the Academic Affairs Library (AAL) department at UNC: technical infrastructure planning and development, web content and usability consulting, systems and procedural documentation, systems and LAN security.
(Privately Held; 51-200 employees; Information Technology and Services industry)
April 2000 — March 2001 (1 year)
Assisted customers with major network and systems outages; created and modified DNS records; configured and administered routers; evaluated new products for viability in the data center; examined security models in relation to industry best practices; monitored network and systems via InterMapper, Spectrum and BMC Patrol; provided customer backups with Veritas Volume Manager.
(Privately Held; 1001-5000 employees; Food Production industry)
November 1998 — April 2000 (1 year 6 months)
Maintained NEC mainframe; administered HP-UX and Windows NT servers; produced company reports; managed multiple production business systems, including finance, payroll, shipping, receiving, and order management; provided network troubleshooting, help desk support and systems monitoring.
BA, Communication, 1991 — 1998
Minor fields: Political Science and Psychology
Produced web site to promote conference on Teledemocracy for Senior project in Political Science
AAS, Automotive Mechanics Technology, 1996 — 1997
Information and Network Security, Digital Music Creation, Electronic Social Networking, Technology Instruction, Snow Skiing, Yoga, Tennis, Canine Agility Training, Real Estate Development
1/1999 to present Triangle InterNetWorkers RTP, NC
* Served as Development Coordinator from January 1999 until July 2007
* Advised members on career and technology issues
8/1999 to present Triangle Linux Users Group (TriLUG) RTP, NC
* Served as elected Vice-Chair of Steering Committee from November 2004 until May 2005
* Promoted Open Source Software and helped new users gain familiarity with Linux
Other affiliations include: UNISOG, North Carolina System Administrators, and Hard Cider Mac OS X group
Member of SANS GIAC Advisory Board