
Director, Inside Sales at Fair Isaac Corporation
San Francisco Bay Area

Director, Inside Sales at Fair Isaac Corporation
San Francisco Bay Area
Expert in running Closed-Loop Demand and Lead Generation programs focused on IT & enterprise-class software applications especially in large financial services organizations, insurance firms, healthcare and high-technology verticals.
Experienced in managing inside representatives at all skill levels, aligning inside sales by territory or vertical markets, and creating effective team-selling strategies designed to better support their field sales counterparts.
Expert in the management of Salesforce.com including database design, testing, deployment, implementation, sales adoption, application utilization, pipeline management/forecast management and detailed reporting.
Proven track record managing and directing inside sales departments with emphasis on conducting up-sell and cross-sell programs developing new business from emerging markets, more complete penetration of core verticals markets such as banking, financial services, healthcare, pharmaceuticals, and insurance
(Public Company; 1001-5000 employees; FIC; Financial Services industry)
May 2003 — April 2008 (5 years)
Created and implemented Fair Isaac's Global Inbound/Outbound Inside Sales/Lead Generfation program. Hired, trained and managed multiple teams (direct Fair Isaac Reps and and a 3rd party teleservices outsource vendor (RainMaker).
Oversaw and directed numerous sales/marketing campaigns, strategic lead generation intiatives, brand development campaigns, analyst feedback programs, customer satisfation surveys, and software maintenance renewals covering key vertical industries (Banking, Financial Services, Healthcare, Insurance, Manufacturing, Government, high-Technology plus a wide array of mid-market cross-industry firms.
(Information Technology and Services industry)
1999 — 2001 (2 years)