Virginia S. Gause

Current

Sr Mgr, Leadership Development at Greyhound

Past

Account Executive at Bridge Consulting
Training Development Manager, Team Member & Management Training at Pizza Hut, Inc.
Instructional Designer / Developer at Gause Consulting

Consultant at Yum Brands
Database Specialist at Richardson Independent school District
Marketing Media Developer / Sales Trainer at Marconi Communications
Consultant/Project Manager at Consulting Partners
Technical Training Specialist at ClubCorp Systems
Training Specialist at Corporate Systems

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6 more...

Education

Texas Tech University
Amarillo College

Recommended

6 people have recommended Virginia S.

Connections

93 connections

Industry

Professional Training & Coaching

Virginia S. Gause’s Summary

Fourteen years experience in the design, development, and management of training programs, including instructor-led, self-paced, multimedia-based and distance learning. Managed the development of training courses in topics ranging from soft skills to systems and software applications.

Dedicated to constantly improving methodologies, skills, and knowledge on and off the job. Accomplishes this objective by participating in professional organizations, and attending seminars, workshops, and training.

Virginia S. Gause’s Specialties:

Resource Manager
Project Manager
Instructional Designer
Multimedia Developer
Instructor/Facilitator

Virginia S. Gause’s Experience

Sr Mgr, Leadership Development

Greyhound

(Public Company; 10,001 or more employees; Transportation/Trucking/Railroad industry)

May 2008 — Present (4 months)
Account Executive

Bridge Consulting

(Professional Training & Coaching industry)

June 2007 — May 2008 (1 year)
Training Development Manager, Team Member & Management Training

Pizza Hut, Inc.

(Public Company; Restaurants industry)

December 2004 — June 2007 (2 years 7 months)

Managed, designed, and developed a Team Member Training system. The program orients and trains a new Team Member to work in the restaurant. System will be used in 7000 restaurants across the US. Materials included Train-the-Trainer video, Orientation video, Module Trainer Cards, Standards Cards, Learning Aids, Training Record, Skills Observation Checklist, and Test Booklet. Documents were developed in MS Word.

Designed and developed a three-day Customer Service Basic Skills training to be used by Customer Service Representatives and delivery drivers (over 100,000 employees). Materials included pre-training testing, pre-work activities, instructors’ guide, session presentation, participants’ guide, and activities workbook.
Instructional Designer / Developer

Gause Consulting

(Professional Training & Coaching industry)

May 2001 — December 2004 (3 years 8 months)

Managed, designed, and authored a 3-hour Web-Based Training course that provided a company orientation for new employees. Developed graphics and animation used in course content using PaintShop Pro. Developed project plan and timeline for project using MS Project and Excel. Determined and attained required resources. Assisted other project team members in meeting client expectations and keeping project within scope and under budget.

Managed development of three day Instructor Led Training program for a Customer Care center. Materials included pre-training testing, pre-work activities, instructors’ guide, PowerPoint presentation, participants’ guide, and activities workbook.

Designed and developed a 6-hour Understanding Cost of Sales workshop for outlier managers to coach them on keeping restaurant costs within goals. Developed workshop materials which included agenda, pre-workshop test, pre-work activities, PowerPoint presentation, participants’ guide, and activities workbook.
Consultant

Yum Brands

(Public Company; Professional Training & Coaching industry)

2002 — 2004 (2 years)
Database Specialist

Richardson Independent school District

(Professional Training & Coaching industry)

2002 — 2002 (less than a year)
Marketing Media Developer / Sales Trainer

Marconi Communications

(Public Company; Telecommunications industry)

July 2000 — April 2001 (10 months)

Managed development of Sales training for each branding and services provided by Marconi Access Division. Worked closely with the Product Line Managers and Marketing department to ensure that material content was valid and the corporate marketing strategy was followed.

Developed and managed delivery of all presentation and training materials used in 2001 Sales Kick-off Conference. Demonstrations mapped customer requirements and needs with Marconi Access Division products.

Developed website within corporate intranet to allow easy access to training, sales, and marketing materials, publish training class schedule, and to promote department goals and objectives.

Redefined and developed training materials for a Planning and Engineering course which is given to customers’ System Engineers to assist them in implement Marconi products into their system.
Consultant/Project Manager

Consulting Partners

(Professional Training & Coaching industry)

October 1998 — March 2000 (1 year 6 months)

Managed development of a 3-hour web-enabled PeopleSoft training course. This course provided an overview of PeopleSoft and equipped student with a basic understanding of HR-related activities that they need in performing their job tasks, and how they are supported or enhanced by the weblets. Course contains 4 introductory or conceptual modules, 14 employee modules, 8 manager modules, a glossary, and a Help file.

Developed storyboards for a 3-hour Introduction to Finance Web-Based Training. The development process involved studying all current documentation and software to produce storyboard content. The WBT courses were used to train new sales and pre-sales associates on Logistics, Finance, and Enterprise Tools.

Developed a 4-hour CBT course that provided training to field engineers on Medical Viewing System software. Interface for this course was a drop-down menu that contained menu topics and subtopics and was developed using Authorware 4.0.
Technical Training Specialist

ClubCorp Systems

(Professional Training & Coaching industry)

1997 — 1998 (1 year)
Training Specialist

Corporate Systems

(Professional Training & Coaching industry)

1995 — 1997 (2 years)

Virginia S. Gause’s Education

Texas Tech University

B.S., Mathematics & Computer Science, 1992 — 1994

Graduated Cum Laude
Outstanding Mathematics Major, 1994
Achievement Reward for College Scientist, 1993

Activities and Societies:

Mathematics Association of America - Student Organization: Treasurer
College of Arts & Sciences Faculty Teaching Awards Committee Student Delegate
Amarillo College

A.S., Mathematics, 1989 — 1992

Additional Information

Virginia S. Gause’s Interests:

Adult Literacy Council: Volunteer Rape Crisis/Domestic Violence Center: Volunteer Volleyball Team in City League: Captain Children’s Summer Reading Program: Creator/Director