
Marketing Operations professional with a background in program management and quality assurance
Greater Seattle Area

Marketing Operations professional with a background in program management and quality assurance
Greater Seattle Area
Melinda Smith is the Lead Operations Manager for the Email Marketing and Communications group at Expedia.com, where her role is to lead technical innovation in the email channel and shape the future requirements for infrastructure, quality control, and new program opportunities.
Prior to joining Expedia in 2005, Melinda spent over six years as a consultant and IT professional, specializing in helping companies work through software quality assurance, database marketing, email operations, content management, information architecture, and project management challenges. Clients such as Microsoft, Adobe, and Xbox have relied on Melinda's unique combination of business management, marketing, and computer software skills, with expertise in dealing with the many and varied ways a web site interacts with the customer.
Software Quality Assurance, Database Marketing, Email Operations, Content Management, Information Architecture, Beta Coordinator, Program Management, Management Information Systems, Operations Management, Email Marketing, e-commerce Travel and Video Game industries
software quality assurance, email best practices, marketing, computer software, professional networking, video games, gourmet cooking, snowboarding, technology, reading novels, gadgets, playing viola
Email Marketing Roundtable, Camarilla, Glitterati