Cleveland/Akron, Ohio Area
Cleveland/Akron, Ohio Area
Customer focused Information Technology Program/Project Manager with proven success in providing quality service delivery and solutions across a broad range of industries and technologies.
- Demonstrated proficiency in program and project management in complex business environments; applying combinations of off-shore, center-based and onsite staffing models to accomplish project objectives within budget.
- Operational experience providing IT direction within application, infrastructure, and customer service areas in an outsourced IT environment.
- Excellent leadership abilities; ability to coordinate and direct all phases of project-based work while leading, managing and motivating teams.
- Hands on technical and implementation experience in all stages of the system development life cycle, including planning, analysis, design, configuration and development, testing, training and support.
(Privately Held; 51-200 employees; Information Technology and Services industry)
July 2007 — January 2008 (7 months)
- Delivered project management services for a multi-site ERP implementation across the client’s Sales, Quality, Operations, Purchasing and Finance business functions.
- Directed and led project team through analysis, design and construction phases of the project.
(Public Company; 1001-5000 employees; HHG; Information Services industry)
March 2004 — July 2007 (3 years 5 months)
- Provide program level management and IT operations direction for client's outsource IT support organization.
- Established standardized IT management methods, PMO processes, and toolsets to increase IT operational efficiency.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
May 2000 — December 2003 (3 years 8 months)
- Provided IT outsourcing management and transition services for a client within the medical device industry.
- Delivered SAP program management, project management and planning services for a large scale SAP implementation.
(Privately Held; 10,001 or more employees; Management Consulting industry)
August 1992 — April 2000 (7 years 9 months)
- Provided SAP application management and IT outsourcing management services to clients within the medical device and steel manufacturing industries.
- Delivered project management, planning, analysis and design, development, testing and implementation consulting services for various client's SAP, Baan and custom developed systems implementation projects.