Francisco Javier Bonel Cerdán

Current

• MANAGER at INDRA

Past

• Associated Professor at Universidad de Burgos
• IT Engineer at Dana Equipamientos SA
• Product Engineer at LUCAS GIRLING

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Education

• Universidad Carlos III de Madrid
• Universitat Politècnica de Catalunya
• IE (Instituto de Empresa)

• Universidad Pública de Navarra
• University of Surrey

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2 more...

Connections

27 connections

Industry

Telecommunications

Francisco Javier Bonel Cerdán’s Summary

Operations Consultant with a deep knowledge of Telecommunications Industry and IT Solutions: Middleware, CRM, ERP, Billing, BPM, EII and Business Intelligence.
Actually interested in Business Dynamics, Social Marketing and Operational Intelligence.

Francisco Javier Bonel Cerdán’s Specialties:

Business Operations Analist, Loyalty and Retention, Dunning, Dealer Support, Activation Operations, Service Planning, BPO, Contact Centre management, Cost Improvement, Lean Service, Six Sigma Projects, IT Consultancy, Middleware, BPM, CRM, Billing, Rating, Mediation, Long Tail, Power Laws.

Francisco Javier Bonel Cerdán’s Experience

• MANAGER

  INDRA

  (Privately Held; 10,001 or more employees; Telecommunications industry)

  April 1999 — Present (9 years 6 months)

• Associated Professor

  Universidad de Burgos

  (Educational Institution; Higher Education industry)

  October 2003 — October 2005 (2 years 1 month)

• IT Engineer

  Dana Equipamientos SA

  (Automotive industry)

  January 1998 — April 1999 (1 year 4 months)

• Product Engineer

  LUCAS GIRLING

  (Privately Held; 501-1000 employees; Automotive industry)

  June 1997 — January 1998 (8 months)

Francisco Javier Bonel Cerdán’s Education

• Universidad Carlos III de Madrid

  PhD, Master In Mathematical Engineering, 2007 — 2009 (expected)

• Universitat Politècnica de Catalunya

  2006 IMPLANTACIÓN DE PROGRAMAS DE MEJORA SEIS SIGMA, Six Sigma Black Belt Program, 2006 — 2006

• IE (Instituto de Empresa)

  TELECOMMUNICATION BUSINESS MANAGEMENT PROGRAM, 2000 — 2001

  Activities and Societies:

  Instituto de Empresa Alumni Association

• Universidad Pública de Navarra

  MEng TELECOMMUNICATIONS ENGINEERING, 1991 — 1996

• University of Surrey

  MEng ELECTRICAL & ELECTRONICS ENGINEERING, 1994 — 1995

Additional Information

Francisco Javier Bonel Cerdán’s Groups:

•    ieCommunities

Francisco Javier Bonel Cerdán’s Contact Settings

Interested In:

• consulting offers
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch