
Bari Area, Italy
(Transportation/Trucking/Railroad industry)
January 2008 — Present (1 year 1 month)
General management for business unit Operations Puglia, with over 600 employees. Activities included are: performance management, supply chain management, coaching.
(Public Company; 10,001 or more employees; Transportation/Trucking/Railroad industry)
August 2005 — January 2008 (2 years 6 months)
Analyze, redesign and implement the Intercity trains repositioning program in the Italian travel industry. December 2006 launched the Eurostar City Brand.
The Intercity train network operates more than one-hundred fifty trains on a daily basis;
Thirty millions passengers/year, four-hundred fifty millions euro in revenues.
Activities:
Brand development, brand positioning, brand portfolio strategy, new product launch, sales and marketing planning, traffic monitoring, P/L monitoring.
(Public Company; 10,001 or more employees; Transportation/Trucking/Railroad industry)
January 2004 — December 2005 (2 years)
Managed the CRM activities of the "Intercity Card" program with over 300,000 recorded customers in the italian market.
Activities included are:
Direct marketing and campaign management, customer care, contact centre supervision, database management and migration program from legacy systems to Microstrategy Datawarehouse, P/L monitoring.
(Public Company; 10,001 or more employees; Transportation/Trucking/Railroad industry)
April 2002 — December 2003 (1 year 9 months)
Reported and forecasted for regional sales network. Local marketing and PR organization.
music/jazz guitar, management training, new technology, smart fabrics/e-textile, internet, soccer
APCO: Italian Association of Management Consultants, Italian Chartered Accountants Association (Ordine Dottori Commercialisti)