Information Developer at IBM
San Francisco Bay Area
Information Developer at IBM
San Francisco Bay Area
(Public Company; 10,001 or more employees; IBM; Computer Software industry)
July 2005 — Present (3 years 2 months)
-Writing task-oriented technical documentation and help for mainframe information management software.
Authoring and editing content in the following formats:
-DITA XML
-IBM IDDOC SGML
-HTML
(Privately Held; 201-500 employees; Legal Services industry)
November 1997 — October 2003 (6 years)
Pick up, transport, deliver, and file legal documents with courts throughout Snohomish, Skagit and Whatcom counties in Washington State.
-Serving process
-Office administration
-Billing
-Court research
(Government Agency; 51-200 employees; Military industry)
October 2001 — September 2002 (1 year)
Mobilization to active duty in the United States Naval Reserve as part of Operation Noble Eagle homeland defense. Served as leading petty officer and patrol officer for the NAVSTA Everett harbor patrol unit.
Duties:
-Patrol officer
-Small boat Coxswain
-Evaluations
Awards:
-Navy Achievement Medal
-Global War on Terrorism Service Medal
-National Defense Medal
-Naval Reserve Medal with "M" device
(Government Agency; 51-200 employees; Military industry)
September 1993 — August 1997 (4 years)
Active duty service aboard a United States Navy rescue and salvage ship stationed in Pearl Harbor, HI.
Duties and qualifications:
-Navigation
-Security
-Shipboard Preservation
-Preventive maintennance
-Line-handling and mooring
-Enlisted surface warfare specialist
-Food service
-Damage control and fire-fighting
-First-aid
Awards:
-National Defense Service Medal
-Battle "E"
-Sea Service Ribbon (two awards)
-Good conduct medal
Bachelor of Science, Technical Communication, 2002 — 2004
Associate of Arts and Sciences, 1998 — 2001