Product Manager at Common Sense Media
San Francisco Bay Area
Product Manager at Common Sense Media
San Francisco Bay Area
Project manager with 10 years experience in community building applies interdisciplinary approaches to technology assessment, management and creation. Takes a balanced approach to maximizing business objectives and ensuring technical requirements are properly met in a timely and cost-effective manner.
* Demonstrated ability to successfully move projects from concept to reality
* Strong interpersonal, problem-solving, written and verbal communication skills
* Talent in building quality relationships with organizational partners
* Extensive experience evaluating and reporting program effectiveness
HTML, XHTML, PHP, Python, JSP, CSS, Linux, FreeBSD, MySQL, PostgreSQL, Mailman, Wordpress, Drupal, analytics, search, email campaign management
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
December 2007 — Present (9 months)
Playing a critical role in driving product roadmap. Core functions include developing project specifications, managing projects through the development lifecycle, and working with a wide cross section of stakeholders across the organization.
(Non-Profit; 11-50 employees; Internet industry)
August 2007 — November 2007 (4 months)
Managed a series of projects to implement a “standard” web toolset (blog, wiki, bulletin board, podcast, mailing lists, rss feeds and web apps) that allowed the organization to extend its reach through the strategic support of community evangelists.
(Non-Profit; 11-50 employees; Internet industry)
August 2005 — August 2007 (2 years 1 month)
Promoted to initiate and implement a two-pronged web strategy aimed at strengthening the organization’s brand, improving ties amongst its existing supporters, and growing its community beyond its current base. Accomplishments include:
* Managing a full re-design of the organization’s website, including writing the project charter, developing project requirements, and managing of a variety of contractors
* Persuading management to adopt a “Web 2.0” strategy to community building
(Non-Profit; 1-10 employees; Internet industry)
August 2004 — August 2005 (1 year 1 month)
Managed organization's three static websites, administered customized Mailman installation, provided technical support to staff, repaired and procured IT equipment, advised on IT purchases, and administered Linux and FreeBSD systems. Accomplishments include:
* Executing an assessment of the organization's IT infrastructure & web strategy
* Proposing plan to improve website infrastructure through use of content management system (CMS) and improved content management plan
(Non-Profit; 1-10 employees; Primary/Secondary Education industry)
June 2004 — July 2005 (1 year 2 months)
Contributed to the conceptualization of “the Techbridge method” by developing, testing and instructing science and technology lesson plans for girls and visually impaired students. Accomplishments included:
* Instructing groups of up to 20 students in after-school and summer programs
* Publication of my curriculum in a nationally distributed education guide
Explore It After School! Technology & Science Program for Students with Visual Impairments
(Educational Institution; 11-50 employees; Information Technology and Services industry)
August 2001 — May 2003 (1 year 10 months)
Provided user-support by phone and in-person to faculty and staff that utilize PC/Mac Network. Accomplishments included:
* Providing one-on-one and group orientations to faculty and staff on network features
* Organizing and leading trainings on Microsoft and Macromedia applications, e-mail and internet
* Troubleshooting and resolving hardware and software problems on PCs and Macs
* Installing and configuring applications
* Updating web pages
(Non-Profit; 11-50 employees; Civic & Social Organization industry)
August 2001 — February 2002 (7 months)
Developed and implemented technology and marketing projects. Accomplishments included:
* Complete assessment of the organization's technical infrastructure
* Initiation of a one year plan to upgrade network
* Implementation of process that improved organization's use of technological resources
* Design of organization's website
* Development and lay out of printed marketing materials
* Training staff on messaging, branding and project promotion
(Non-Profit; 11-50 employees; Civic & Social Organization industry)
August 2001 — February 2002 (7 months)
Developed and implemented technology and marketing projects. Accomplishments included:
* Complete assessment of the organization's technical infrastructure
* Initiation of a one year plan to upgrade network
* Implementation of process that improved organization's use of technological resources
* Design of organization's website
* Development and lay out of printed marketing materials
* Training staff on messaging, branding and project promotion
(Non-Profit; 1-10 employees; Fund-Raising industry)
January 1999 — August 2001 (2 years 8 months)
Working in a flexible team environment, supported the four areas of fundraising that benefited non-profit organizations throughout Southern California. Accomplishments included:
* Increasing the effectiveness of solicitation strategies for major donors by managing constituency management data
* Identifying and soliciting of funds from corporate and private foundations
* Coordinating charitable giving campaigns with NAACP, NHF and other respected philanthropy partners
(Non-Profit; 11-50 employees; Civic & Social Organization industry)
August 1997 — January 1999 (1 year 6 months)
Implemented sector-based workforce development initiative for temporary workers. Developed program infrastructure, recruited participants, trained staff, and developed marketing strategies. It resulted in the creation of staffing service and membership organization for temporary workers in Silicon Valley. Accomplishments included:
* Creation of national standard for socially responsible staff services through development and implementation of fair in-take, interview, and placement processes
* Negotiation of on-going partnerships with a community college and well-known HMO to respectively provide certified computer skills training and subsidized health care to temporary workers
* Promotion of the projects' innovative strategy and success through work with local, state and national media
(Educational Institution; 1-10 employees; Higher Education industry)
January 1994 — June 1997 (3 years 6 months)
Managed office staff and directed the development of various projects under the supervision of an academic steering committee. Accomplishments included:
* Managing the editorial process of an academic journal
* Overseeing the allocation of research seed funds
* Planning and coordination of academic conferences
MA, Interdisciplinary Computer Science, 2001 — 2004
BA, Political Science, 1993 — 1997
Diploma, 1989 — 1993
NetSquared, Grace Hopper Celebration
* Baccalaureate speaker, 2004 Graduating Class, Mills College
* Recipient, Margarita Robinson Leadership Award, UC Davis, 1997
* Recipient, Vice-Chancellors’ Award of Merit, UC Davis, 1997