Annya Sedakova-Bertram

Past

• Account/Project Manager at DataViz, Inc.
• Product Quality Assurance / Customer Service/ Technical Support at DataViz, Inc
• Sales & Marketing Manager at DataViz

• Public Relations Specialist at DataViz, Inc.

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Education

• Bucknell University

Recommended

7 people have recommended Annya

Connections

123 connections

Industry

Information Technology and Services

Annya Sedakova-Bertram’s Summary

My current position with EMC as a project manager focuses on marketing globalization strategies and content localization within the Globalization Program office. With presence in over 50 countries, EMC is well known in the IT industry for products, services and solutions for information management and storage.

In addition, I have over five years of experience in the mobile software industry performing various responsibilities in the areas of e-commerce business development, account management, marketing, customer support and much more. I speak fluent Russian, conversant in Ukrainian and familiar with Mandarin Chinese.

Annya Sedakova-Bertram’s Specialties:

- Globalization services: content/product localization
- account/project management, forecasting, volume sales, contract negotiating.
- advertising, competitive analysis, marketing product messaging & public relations
- HTML, Photoshop, Dreamweaver, Office

Annya Sedakova-Bertram’s Experience

• Account/Project Manager

  DataViz, Inc.

  (Privately Held; 51-200 employees; Wireless industry)

  June 2001 — November 2006 (5 years 6 months)

  Channel
  - Supervised sales and partnership growth for over 50 international and domestic value added resale and distribution channels resulting in improved overall channel network.
  - Negotiated and implemented numerous partnership, software distribution and non-disclosure contracts with small, medium and large businesses.
  - Contributed to company forecasting projections and assisted with establishment of pricing models to better estimate revenue flow.

• Product Quality Assurance / Customer Service/ Technical Support

  DataViz, Inc

  (Privately Held; 51-200 employees; Computer Software industry)

  June 2001 — October 2006 (5 years 5 months)

  Customer Care & Technical Support Lead
  - Defined and developed improved customer care processes to raise efficiency and overall productivity.
  - Identified and researched customer needs, documented open customer care matters and monitored their timely resolutions.
  - Provided sales and technical support via phone and email for 15 company products for customer base in excess of 12 million.
  - Adjusted support knowledge base documents to provide effective website assistance to customers.
  
  Product Quality Assurance Representative
  - Participated in the process of new product development by providing feedback, correcting flaws and suggesting new features.
  - Experimented with technical gadgets in the mobile space, such as newly released smartphones in the domestic and international markets.

• Sales & Marketing Manager

  DataViz

  (Computer Software industry)

  2001 — November 2003 (2 years)

  Marketing and Advertising:
  - Composed marketing messaging and facilitated promotions for all company products.
  - Designed HTML listings for popular industry e-commerce websites to boost product sales and revenue.
  - Created and implemented advertising campaigns with top partners to enhance product awareness.

• Public Relations Specialist

  DataViz, Inc.

  (Privately Held; 51-200 employees; Computer Software industry)

  June 2001 — June 2002 (1 year 1 month)

  - Identified, researched and drafted company press releases and press kits for new products and technology announcements.
  - Proposed stories to national and international media outlets and coordinated company press distribution via public relations firms and business wires.
  - Handled media inquiries, developed and maintained productive relationships with reporters in print, broadcast and online media.

Annya Sedakova-Bertram’s Education

• Bucknell University

  BA, International Relations, Chinese, Russian, 1997 — 2001

  Beijing University of Foreign Languagues, Beijing, China
  Study Abroad Program

  Activities and Societies:

  Career Development Center
  
  Peer consultant: guided students with resume and cover letter writing
  Information Specialist: counseled students on the use of career exploration resources
  Mentored senior and junior year students throughout their job search process
  Organized special event planning including the Graduate School Fair program

Additional Information

Annya Sedakova-Bertram’s Interests:

Snowboarding, crafting

Annya Sedakova-Bertram’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch