Assistant Professor at Old Dominion University
Norfolk, Virginia Area
Assistant Professor at Old Dominion University
Norfolk, Virginia Area
My projects bridge my expertise as an industry practitioner and a researcher. My academic research focuses on defining new methodologies for social software design based on the use of social software tools during times of disaster. My professional activities include managing international teams, leading design and research projects, and advising clients on their long-term experience strategy.
internet research, social software, online community building, user experience, information architecture, usability, hci, mobile devices, ethnography, folksonomy, taxonomy, ontology, task analysis, project management, team management, program management, process improvement, experience design, service design, disaster communication
PhD, Communication and Rhetoric, 2007
MS, Technical Communication (HCI), 2003
Graduate Certificate in HCI 2001
BA, Major: English, Minor: European History, 1997
Joanne Wagner Memorial Fellowship (2006-2007)
School of Humanities & Social Sciences Fellowship (2005-2007)
School of Humanities & Social Sciences Travel Grant (2005)
Graduate Research Assistantship (2004)
Graduate Teaching Assistantship (2003 - 2005)