Greater St. Louis Area
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David Boudinet’s Experience
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Professional Development Manager
IBM
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
2005 — Present (3 years)
Responsibilities include career development, training, staffing and deployment decisions, appraisals, hiring, lay-offs, terminations, and administration. Oversee regional budget of over $6.5 million. Involved in the following initiatives; Central region newsletter lead, national liaison for PC security, Morale and Attrition Committee, and IBM’s St. Louis Action Council.
• Manage 90 direct employees in region including entry level programmers, senior consultants, project managers, and architects. Provide project performance oversight and insurance of client satisfaction.
• Grew team of 90 by 10% while simultaneously keeping high and average performer turnover below 4%. Achieved lowest performer reduction target of 3.5% by counseling them out of the business.
• Achieved above 92% team billing utilization with giveback to business of $30 million.
• Initiated and increased team members leading internal “night school” and “lunch and learns”. -
Partner
IBM
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
2000 — 2005 (5 years)
Responsible for developing sales leads and proposals, contract negotiations, client relationships and satisfaction, and project profitability and execution. Responsible for engagements in the St. Louis area and internationally, with client base including several top local and international companies.
• Exceeded sales quotas including 200% achievement on $4 million goal in 2002
• Directed process and application assessments, application development, maintenance support, proof of concepts, staff augmentation, and other consulting projects.
• Mentored 15 employees from entry level programmers to senior consultants and project managers. -
Project Manager
IBM
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
1998 — 2000 (2 years)
Deployed at client sites as project manager responsible for client satisfaction, project plans, gross profit of engagements, and staffing. In addition, was a lead consultant or subject matter expert in Interactive Voice Response (IVR), CTI, and paperless environment.
Served as Change Management consultant for the merger of two forest products companies into a centrally managed logistics system. Business synergy's were realized through cost savings and improved customer service.
Business Analyst for development of a centrally managed logistics system for an international forest products corporation. The client realized a 120% return on their investment in the first year through a reduction in finished goods inventory and improved service levels to their clients.
Managed four concurrent projects; an Infrastructure Assessment, recommendation for e-business initiatives, Lotus Notes installation and deployment, and training for 400 remote non-office users. -
Project Manager
TALX
(Public Company; 1001-5000 employees; Information Technology and Services industry)
1996 — 1998 (2 years)
Responsible for requirements, coding, installation, deployment and customer satisfaction of IVR and Interactive Web Response systems.
• Lead design and implementation of company’s first “Beta” interactive web development customer.
• Deployed human resource IVR and Interactive Web Response system at 12 major clients.
• Assisted with creation and development of company’s Web Methodology. -
Technology Liaison
SBC
(Public Company; 10,001 or more employees; SBC; Telecommunications industry)
1989 — 1996 (7 years)
Technology Liaison, Human Resources (1995 – 1996)
• Acted as workflow and imaging liaison between IT department, vendor, and business users.
Project Manager, Human Resources (1992 – 1995)
• Supervised end user support personnel for computer systems.
Developed process improvement methodology to help consolidate seven benefit offices to one central office. Implemented PC technology with workflow and imaging systems
Program Analyst, Information Services (1989 – 1992)
• Team member promoting knowledge-based systems usage, requirements gathering, and training.
