Program Manager at Rosetta
Greater New York City Area
- Current
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- Program Manager at Rosetta
- Project Manager - Webmaster at Global Virtual Classroom
- Past
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- Director, Project and Process Management at DigitalGrit, Inc.
- Director - Project and Process Mgmt at Zeta Interactive
- Owner and Principal Consultant at Focused Performance
2 more...
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- Industry
- Marketing and Advertising
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Frank Patrick’s Summary
My Experience: Experienced eMarketing strategist and project manager, with expertise in the design and delivery of search marketing, email CRM, web development, and Web 2.0 programs. Success in this area was leveraged by my breadth of previous domestic and international business process improvement, operations, industrial engineering, project management experience; internally in internet marketing, telecommunications, food, pharmaceutical, and cosmetics industries, and as an external consultant to various manufacturing, new product development, financial services, R&D and IT/IS operations.
Strengths: Assessing, setting up and managing projects and business processes for optimum performance objectives, often implemented via innovative and effective project and multi-project management processes. Bottom line, my strengths focus on helping other people leverage their capabilities for improved performance.
Attitude: Insists on driving improvements in terms of whole system performance, stepping beyond organizational silos and avoiding local optimization that threatens to sub-optimize global performance.
My ideal position: In order to prepare for and effect growth, every organization needs a position that can step back from the day-to-day pressures and assess the bigger process picture that spans multiple functional departments. My ideal position is one in which I help develop strategies at the organization level, and support the team in the definition and implementation of functional or process tactics necessary to achieve them.
Think of it as "a project manager for the company's strategy".
Recognizing that the "ideal" is often just that and may not fit perfectly on current org charts, the other kinds of positions that my experience would warrant would include Business Process Management/Improvement, PMO leadership, or management of a Project Management group, specifically in a B2B industry like interactive marketing.
Frank Patrick’s Specialties:
Change management, business process optimization, project and multi-project management, operational problem-solving. Facilitation and analysis/consultation for operational strategy based on experience in a broad range of industries. eMarketing strategies and delivery.
Frank Patrick’s Experience
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Program Manager
Rosetta
(Privately Held; 51-200 employees; Marketing and Advertising industry)
July 2008 — Present (4 months)
Responsible for assuring PMO methods and practices implemented within assigned Client programs. Responsible for overseeing all work activities leading to the delivery, assurance, certification and acceptance of project deliverables and solution components. Works closely with client to identify and assure delivery against key business objectives. Helps define and refine company standard PMO methods and practices.
Oversees large complex e-Marketing programs consisting of multi-discipline and mixed resource (company, client, and third party) teams. Responsible for defining scope and content of programs in coordination with Account Management. Ensures program profitability.
Primary interface with client regarding program process/progress. Responsible for assigning and directing work in compliance with statement of work. Maintains overall program plan and coordinates high-level aspects of program activities with client and team. Acts as development Manager for 3-5 Project Managers. -
Project Manager - Webmaster
Global Virtual Classroom
(Non-Profit; 1-10 employees; Primary/Secondary Education industry)
May 2003 — Present (5 years 6 months)
Pro bono volunteer work supporting a web-based program aimed at providing schools around the world to allow their students to participate in cross-border, cross-culture communication and collaboration through student-built websites.
