Mark Jen

Current

• Program Manager at Tagged, Inc.

Past

• Product Line Manager at Plaxo, Inc.
• Product Manager at Plaxo, Inc.
• Associate Product Manager at Google, Inc.

• Program Manager at Microsoft
• Software Engineer Co-op at IBM, Inc.
• Web Developer at Rootlevel, Inc.

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3 more...

Education

• University of Michigan

Recommended

4 people have recommended Mark

Connections

218 connections

Industry

Internet

Websites

• My Blog

Mark Jen’s Summary

Passionate and creative technical product manager looking to ship disruptive technologies. Experience providing high-level vision, architecting user experience, and leading seasoned product teams.

Mark Jen’s Specialties:

Agile Development, UI/Interaction Design, Product Roadmap Planning, Resource Allocation, Project Management, Usability Testing, Optimizing Based on Metrics, Web 2.0, Social Media, Service Oriented Architecture (SOA)

Mark Jen’s Experience

• Program Manager

  Tagged, Inc.

  (Privately Held; 11-50 employees; Internet industry)

  June 2007 — Present (1 year 3 months)

• Product Line Manager

  Plaxo, Inc.

  (Privately Held; 11-50 employees; Internet industry)

  September 2006 — June 2007 (10 months)

  •Lead the vision and design across all Plaxo products
  •Drive scheduling, resource allocation, and load balancing for the entire company
  •Represent Plaxo as a public figure at numerous industry events, blogging/PR conferences, and speaking engagements
  •Implemented new product management process to reduce overhead and optimize pipeline
  
  Plaxo Online 3.0
  •Product unit manager role; responsible for driving entire product and five project teams – Component Desktop, Address Book, Calendar, Sync Dashboard, Misc.
  •Led 13 person team (3 PM/8 Dev/2 QA) through design and implementation
  •Made strategic and revenue prioritization decisions and trade-offs
  •Owned user arcs between Plaxo clients and Plaxo Online
  •Spec’d, designed, and drove Component Desktop and Sync Dashboard projects
  
  Plaxo Calendar 3.0
  •Drove vision for next generation web calendar and integration with rest of Plaxo
  •Led 6 person team (2 PM/3 Dev/1 QA) through design and implementation

• Product Manager

  Plaxo, Inc.

  (Privately Held; 11-50 employees; Internet industry)

  March 2005 — September 2006 (1 year 7 months)

  •Owned, designed, and drove implementation for the following shipped projects:
  oPlaxo API
  oPlaxo Address Book Access Widget
  oPlaxo Click to Connect 2.0
  oPlaxo Mobile Phone Sync
  oPlaxo Toolbar for Mac
  oPlaxo Toolbar for Thunderbird
  oMail.com/Plaxo address book integration
  •Led internal effort to explore and prototype next generation services including enhanced calendaring, groups functionality, and user profiles; resulted in company-wide alignment towards a Plaxo 3.0 project
  •Setup company-wide Microsoft Windows Sharepoint Services installation for document management, product development process, and general organization
  •Optimized viral user growth of service through data analysis and experimentation
  •Created Plaxo Public Internet Communication Policy, a widely reviewed and praised corporate blog policy
  •Major contributor on hiring committee; experienced interviewer; active college recruiter at top tier schools

• Associate Product Manager

  Google, Inc.

  (Public Company; 1001-5000 employees; GOOG; Internet industry)

  January 2005 — January 2005 (1 month)

• Program Manager

  Microsoft

  (Public Company; 10,001 or more employees; MSFT; Internet industry)

  June 2003 — January 2005 (1 year 8 months)

  •Owned end to end IT Pro experience for Exchange Active Sync (wireless PIM sync for mobile devices)
  •Led team of 10 developers and testers in a matrix management structure
  •Developed brand new integrated device management and policy enforcement story with Windows Mobile, SMS and ISA Firewall
  •Ran focus groups and collected customer feedback from prominent clients in the New York City area including Bloomberg, Morgan Stanley and Citigroup
  •Drove performance working group for product team

• Software Engineer Co-op

  IBM, Inc.

  (Public Company; 10,001 or more employees; IBM; Internet industry)

  May 2002 — April 2003 (1 year)

  •Analyzed customer needs; designed and developed expandable modular JSP web application on WebSphere
  •Modeled and optimized DB2 relational database definition
  •Setup WebSphere Application Server and OS/390-DB2 Connect-JDBC uplink
  •Documented the database, web application and web server setup

• Web Developer

  Rootlevel, Inc.

  (Privately Held; 11-50 employees; Internet industry)

  June 2001 — May 2002 (1 year)

  • Generated dynamic web navigation flows and interface in JSP and DHTML
  • Used XML/XSLT to transport and transform data to dynamic front-end elements
  • Interfaced with Oracle database via EJB entity layer
  • Researched data mining paths to optimize for speed and flexibility
  • Produced documentation on developed modules

Mark Jen’s Education

• University of Michigan

  B.S.E., Computer Engineering, September 2000 — April 2003

  Activities and Societies:

  Eta Kappa Nu, Michigan Marching Band, Michigan Men's Glee Club

Additional Information

Mark Jen’s Websites:

• My Blog

Mark Jen’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch