Senior Business Analyst - DMS
Greater Seattle Area
- Current
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- Senior Business Analyst - DMS at Perkins Coie LLP
- Past
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- User Support Peer Group Vice President at International Legal Technology Association (ILTA)
- Service Desk Manager (User Support & Training) at Perkins Coie LLP
- Chapter Leader at DigitalEve Seattle
- Technical Training Manager at Perkins Coie LLP
- Trainer at Riddell Williams
- Education
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- Various Certification Seminars & Exams
- Recommended
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16 people have recommended Honora - Connections
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288
connections
- Industry
- Computer Software
- Websites
Honora Wade’s Summary
My professional goals are focused on the relationship between people and technology - assisting the former in understanding and best utilizing available technology and improving the latter to best serve the needs of the legal community. I am especially interested in the developing field of eLearning.
Honora Wade’s Specialties:
eLearning (STT Trainer/Kaplan IT Learning)
Learning Management Systems (UniversitySite)
Help Desk Management
Law environment culture and technical training
Honora Wade’s Experience
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Senior Business Analyst - DMS
Perkins Coie LLP
(Privately Held; 1001-5000 employees; Law Practice industry)
November 2006 — Present (2 years)
Working with practice groups to integrate workflow and assist users in 4th Qtr 2006 transition from proprietary Document Management System (DMS) to legal-vertical leader DMS from vendor Interwoven, along with significant additional application upgrade/rollout. Applications manager for DMS and all major integrated applications.
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User Support Peer Group Vice President
International Legal Technology Association (ILTA)
(Non-Profit; 11-50 employees; Professional Training & Coaching industry)
2003 — 2007 (4 years)
ILTA is the premier peer networking organization, providing information to members to maximize the value of technology in the support of the legal profession. Since 2003, I have served as the Vice President of the User Support Peer Group (over 2500 listserve participants), creating educational and networking opportunities for the training, help desk and general user support portion of the legal community.
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Service Desk Manager (User Support & Training)
Perkins Coie LLP
(Partnership; 1001-5000 employees; Information Technology and Services industry)
March 2005 — October 2006 (1 year 8 months)
Manager of Training, Technical Support and Help Desk staff, including all aspects of user support services (hardware problem resolution and requests; software requests; technical training for upgrades, rollouts and new users) for 15 offices in the U.S. and Asia; project management and participation related to upgrades and new software products; lead and participate in total client service projects related to improved customer service and firm procedures.
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Chapter Leader
DigitalEve Seattle
(Non-Profit; 1001-5000 employees; Non-Profit Organization Management industry)
October 2003 — October 2005 (2 years 1 month)
Manage Seattle Chapter of DigitalEve International (membership of 1,600+), a professional association dedicated to providing community, networking, practical service, inspiration and guidance to women in technology. Lead Steering Committee (nine members), develop networking and education events, and manage very active listserve (ensuring list guidelines are adhered to over average 30-40 posts per day and mediate list issues as necessary). As member of the Board, responsible for setting direction for the organization as well as participating in routine operational decisions. http://www.digitaleveseattle.com
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Technical Training Manager
Perkins Coie LLP
(Partnership; 1001-5000 employees; Computer Software industry)
March 2000 — March 2005 (5 years 1 month)
Manage configuration and end-user deployment and training of numerous software products, including upgrades and integration across products. Produce training materials for these unique integrations, as well as new user training. Manage training staff in main office and coordinate with training support personnel in 12 other offices.
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Trainer
Riddell Williams
(Computer Software industry)
1997 — 2000 (3 years)
Honora Wade’s Education
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Various Certification Seminars & Exams
ITIL Foundation Certified, October 2005
MOUS Word XP Expert and Excel XP General Certification, 2003
Additional Information
Honora Wade’s Websites:
Honora Wade’s Groups:
International Legal Technology Association - Vice-President of User Support Peer Group (May 2004 to present)
DigitalEve Seattle (http://www.digitaleveseattle.com/) - Steering Committee Member-At-Large (October 2005-present); Chapter Leader (Oct. 2003 to October 2005; Asst. Chapter Leader 2002-03)
Friends of Francois (http://www.friendsoffrancois.com/) Board Member November 2005 - present)
Seattle Legal Trainers - Chair (Jan 2001 - Jan 2003)
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Learning, Education and Training Professionals Group -
DigitalEve Seattle -
Speakers and Panelists -
Legal IT Professionals -
International Legal Technology Association (ILTA) -
(E-)learning network -
Legal Blogging -
Professional Legal Trainers Group -
Talking Heads: A Who's Who of News Analysts & Commentators
Honora Wade’s Honors:
PUBLISHED ARTICLES:
eFiling Primer (Law Technology News, July 2004) <http://www.lawtechnews.com/r5/login.asp> (requires free registration for online version)
Profile - Rosaleen Citron: Securing IT for Businesses (iDEa/iDEe - DigitalEve Canada, October 2003)
SPEAKER:
"Managing E-mail: Etiquette and Practical Tips" - Association of Legal Administrators Region 5/6 Conference, September 2005; updated for Region 3 Conference, October 2006
"E-Learning for Rapid Deployment" - ILTA Annual Conference, Orlando FL, August 2006
"User Support PG: Educating Users about Computing Security - Let's Be Safe Out There" ILTA webinar, July 2006
"eFiling - Court/Agency Training Is Not Enough - A Workflow Assessment Checklist" - ILTA webinar, April 2005
"Document Comparison Shopping" (LawNet Conference, August 2004, Phoenix AZ; encore session via webinar December 2004) <http://www.peertopeer.org/connections/meeting_detail.aspx?nvID=000000010005&h4ID=000000307905>
Honora Wade’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch
