Carmela Akiki

Current

• Project Manager at Carlson Marketing Canada

Past

• Project Manager at henderson bas
• Account Director/Project Manager at Devlin eBusiness
• Project Manager at Aims Sarl

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Education

• Lebanese American University
• Ryerson

Recommended

5 people have recommended Carmela

Connections

127 connections

Industry

Internet

Carmela Akiki’s Experience

• Project Manager

  Carlson Marketing Canada

  (Privately Held; 10,001 or more employees; Marketing and Advertising industry)

  February 2008 — Present (8 months)

• Project Manager

  henderson bas

  (Privately Held; 11-50 employees; Internet industry)

  October 2005 — February 2008 (2 years 5 months)

  • Working with the Account Manager, understanding a client’s business objectives and specific needs
  • Development of timelines, budgets and Statements of Work
  • Production/resource planning and executing including internal facilitation, briefings, status meetings, and communication
  • Production monitoring and prioritization
  • Maintain positive and productive relationships with clients and internal teams
  • Ensure that appropriate resources are assigned to client accounts
  • Ensure all projects are delivered on time and on budget
  • Maintain detailed documentation and records of project implementation, including all changes to deliverables, resources and schedules
  • Clients: Discovery, Joe Fresh Style (Loblaw Inc), Virgin Mobile Canada, ING Canada, McKenzie Financial, Dentsu, RGCO
  • Awards won: DMA Gold for McKenzie Financial – Applied Arts Interactive Awards Joe Fresh Style Interactive Banner Ad & Virgin Mobile Free the Numbers

• Account Director/Project Manager

  Devlin eBusiness

  (Privately Held; 11-50 employees; Internet industry)

  September 2003 — June 2005 (1 year 10 months)

  • Manage and cements client relationship at all levels of the client’s organization
  • Act as central point of contact for all client concerns and issues
  • Ensure all client expectations are met and/or exceeded
  • Assess client needs and objectives – Negotiate pricing structure, deliverables and timelines
  • Conduct post launch reviews of delivered services to recommend improvements
  • Oversee all aspects of the production process; timelines, content planning and workflow
  • Supervise all aspects of resource management for assigned accounts
  • Develop and execute budgets
  • Ensure all projects are delivered on time and on budget
  • Maintain detailed documentation and records of project implementation, including all changes to deliverables, resources and schedules
  • Entry and up to date information of project plans, budgets and deals in the Open Air system
  • Clients: Toyota Canada Inc., Canadian Arthritis Network, Marshal Macklin Monaghan, BASF

• Project Manager

  Aims Sarl

  (Privately Held; 11-50 employees; Computer Software industry)

  August 1991 — January 2002 (10 years 6 months)

  Software & Technical Project Manager:
  • Overall PM responsibilities: Plan projects, identify tasks, develop schedules and manage daily activities.
  • Responsible for custom application development, maintenance and on-call activities for overseas clients.
  
  Business Analysis, Implementation, Customer Support & Software Development:
  • Ensure compliance with system development, life cycle standards such as screens and report layout, data structure and documentation.
  • Maintain good relations with existing client base and propose alternative solutions that will yield added revenue.
  • Handle new customers: installing, implementing, training and customizing in KSA and Lebanon.
  • Give support to our clients over the phone, by email, by net meeting and on-site.
  • Responsible for migration programs of data from FoxPro to SQL.
  • Upgrade programs for data migration from older to newer versions.
  
  Quality Assurance:
  • Product testing and bug tracking.
  • Debugging.
  • Version Control.

Carmela Akiki’s Education

• Lebanese American University

  B.Sc., Computer Science, 1982 — 1985

• Ryerson

  Project Management January 2005

Additional Information

Carmela Akiki’s Groups:

LAU Alumni Committee
(Toronto)
Secretary
PMI Association
(Toronto Chapter)