
Head of Management Academy at CONSEL
Rome Area, Italy

Head of Management Academy at CONSEL
Rome Area, Italy
Projects in Marketing automation (define, execution and monitoring marketing campaign for business customers. Tool OMO - Oracle Marketing OnLIne) for TLC firms ledear in italian market;
Poject in Marketing Analytics for LATAM (Brazil, Perù, Chile) TLC Firm (Requirements and test -tool SAS+Oracle)
Project in Customer Operation: requirements and process to design a workroom to control customer care for TLC firm leader in Italian market
Project in Billing (ARBOR 11.0) Management of configuration team for a convergent operator (TLC) in italian market
Training, Competitive analysis; Marketing analytics; customer operation; Billing; Commissioning.
IFDP, 2008 — 2008
110/110, Economics, 1995 — 2000