Director (Digital Content & Services) @ SingTel
Singapore
- Current
-
- Director (Digital Content & Services) at SingTel
- Past
-
- Director (eBusiness) at SingTel
- Head of Consumer eBusiness at SingTel Optus
- National Manager, eBusiness (Mobile) at SingTel Optus
- Senior Manager, eBusiness at AMP Capital
- eCommerce Manager at Credit Union Services Corporation Australia Limited
- Senior Consultant, eBusiness Strategy at PricewaterhouseCoopers
- Education
-
- University of Technology, Sydney
- University of Technology, Sydney
- St Ignatius College, Riverview
- Recommended
-
9 people have recommended Mike - Connections
-
233
connections
- Industry
- Telecommunications
- Websites
Mike Hayes | http://mikehayes.mobi’s Summary
Experienced senior-leadership professional (14 years & Master's qualified) with proven industry expertise (telecommunications, financial & professional services) creating innovative digital strategy & executing business plans in both existing & start-up company environments. Reports to CEO/C-Level, works closely & effectively with all levels of management to create and deliver strategic initiatives from projects through to launching new digital media businesses. Offers visionary, logical, forthright thinking. Provides effective solutions to solve difficult problems.
Proven results in business development & negotiation with global companies to combine product innovation, new commercial opportunities & strategic marketing relationships. Proven ability to recruit & motivate a diverse, multi-region, highly efficient, creative team of professionals.
Delivers objective analysis, skilled at making quick decisions based on wisdom, experience, & judgement. Sought out by others for solution oriented advice, with dynamic, engaging & confident presence. Clearly communicates strategic direction to management & intricate technical solutions to business users & technical teams, delivering successful outcomes at company & project levels.
Great team player, fun attitude, dependable under pressure, exudes passion for the task at hand.
Mike Hayes | http://mikehayes.mobi’s Specialties:
digital media content services, internet & mobile advertising, hiring, eBusiness, eCommerce, agile methodology, scrum, strategic planning, retail distribution, team leadership, mentoring, opportunity development, project delivery, e-marketing, board presentations, CEO level negotiations, emerging web technology, management consulting, client advisor, methodology creation, future trend analysis, product roadmap, user interface design, FLEX, venture seed funding, start-up expertise, CEO adviser
Mike Hayes | http://mikehayes.mobi’s Experience
-
Director (Digital Content & Services)
SingTel
(Public Company; 10,001 or more employees; Telecommunications industry)
August 2007 — Present (1 year 2 months)
Developing a new business opportunity to launch a Consumer oriented portal focusing on digital content and services.
Working with international partners to create a market first in Singapore. -
Director (eBusiness)
SingTel
(Public Company; 10,001 or more employees; Telecommunications industry)
July 2006 — April 2008 (1 year 10 months)
Driving the transformation of SingTel's business systems and processes, streamlining them for access by SingTel customers via the Internet. To facilitate SingTel in driving greater customer usage to the internet for self-serve sales and post sales support.
-
Head of Consumer eBusiness
SingTel Optus
(Public Company; 5001-10,000 employees; SGT; Telecommunications industry)
June 2005 — June 2006 (1 year 1 month)
Doing for telecommunications what online banking did for financial services!
Responsible for creation of strategy, definition of the requirements & functionality, development of the solution & delivery of the online sales and customer self-service for the Consumer division (encompasses Mobile, Broadband, Dial-up, home phone, pay TV product sets) of Optus (affecting 6+ million customers) -
National Manager, eBusiness (Mobile)
SingTel Optus
(Public Company; 10,001 or more employees; Telecommunications industry)
January 2005 — May 2005 (5 months)
Responsible for creation of strategy, definition of the requirements & functionality, development of the solution & delivery of the online sales and customer self-service for the Mobile division of Optus (affecting 3+ million customers)
-
Senior Manager, eBusiness
AMP Capital
(Public Company; 1001-5000 employees; AMP; Investment Management industry)
April 2003 — June 2004 (1 year 3 months)
-
eCommerce Manager
Credit Union Services Corporation Australia Limited
(Privately Held; 201-500 employees; Financial Services industry)
September 2001 — March 2003 (1 year 7 months)
-
Senior Consultant, eBusiness Strategy
PricewaterhouseCoopers
(Partnership; 10,001 or more employees; Management Consulting industry)
February 1995 — August 2001 (6 years 7 months)
Mike Hayes | http://mikehayes.mobi’s Education
-
University of Technology, Sydney
Master of Business, (eBusiness), 2001 — 2005
-
University of Technology, Sydney
Bachelor of Business, (Finance, Accounting & Marketing), 1995 — 1999
-
St Ignatius College, Riverview
1987 — 1994
Additional Information
Mike Hayes | http://mikehayes.mobi’s Websites:
Mike Hayes | http://mikehayes.mobi’s Interests:
Digital Media, Digital Content & Services, Innovation, Mobile, Telecommunications, Internet, Blogging, Skype, eBusiness, eCommerce, mCommerce, VOIP, Strategy, Motorcycles, Mac, Design, Management, Wireless, Broadband, Apple, Travel, Photography, Dining, Wine, User Experience, User Centered Design
Mike Hayes | http://mikehayes.mobi’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
