
President, ebove & beyond, Inc.
Melbourne, Florida Area

President, ebove & beyond, Inc.
Melbourne, Florida Area
Web based business growth, customer retention strategies, customer acquisition strategies, traffic generation, partnership programs, the most effective use of email, business development
(Privately Held; 1-10 employees; Marketing and Advertising industry)
January 2003 — Present (5 years 9 months)
• Working with companies who have web sites and want to increase that sector of their business, as well as companies who are just starting to implement e-commerce as a part of their overall business model.
• Writing business & marketing plans.
• Reviewing and revising websites to be certain they contain the appropriate features, look & functionality in order to achieve the optimum customer experience, thus increasing the conversion rate.
• Reviewing P&Ls and setting budgets
• Creating customer acquisition and retention programs
• Creating marketing programs to increase brand awareness, as well as drive traffic, increase conversion through the use of CRM tools such as email, direct mail, affiliate programs, etc.
• Analyzing data and results of marketing strategies
(Public Company; 201-500 employees; Marketing and Advertising industry)
November 2000 — January 2003 (2 years 3 months)
Selected to lead the companys E-Commerce initiative.
Created an online business which accounts for 20% of the companys overall annual profits
Strategize with the catalog division of the company to create single marketing stream and devise the optimum customer contact strategy
Oversee email campaign strategy development, customer segmentation and deployment
Created syndicate partner relationships with JC Penney, Spiegel, Newport-News, Brylane Home, Chadwicks & Domestications
Develop & execute marketing strategies for all online business to create awareness and drive traffic resulting in increased customer retention and acquisition through programs such as affiliate marketing, search engine optimization, media buys and ad campaigns
Manage internal staff and outsourced partner relationships.
Created plan for online look, features and functionality
Negotiated with vendors and suppliers.
Planned and reconciled annual budgets.
(Public Company; 5001-10,000 employees; Marketing and Advertising industry)
February 1999 — November 2000 (1 year 10 months)
Planned and created a new site monetization program (co-op)
Presented/ pitched the new program to top level executives in the publishing, music and film industries
Continually managed the co-op partnership with over 20 partners
Managed the internal build and running of the program (managing from 18 - 35 people)
Continually reviewed and improved the program to optimize growth and increase revenue
Sold in top accounts such as Virgin, BBC and Paramount Studios.
Exceeded annual program goal by 50% in the first 5 months
Grew participating program accounts by 180% in the first 5 months
(Marketing and Advertising industry)
1998 — 2000 (2 years)
(Marketing and Advertising industry)
1996 — 1997 (1 year)
BA, Marketing, Advertising, August 1992 — May 1996
Travel, Running & Fitness, Sports, Family & Friends, My Dogs
Member of the DMA (Direct Marketing Association), DMA Email Marketing Committee Representative, Member of the DMA Research Forum, Member of the AMA (American Marketing Associaction), WithIt Member (Women in the Home Industries Today, High Point Chamber of Commerce, Career Mentor at UNC Chapel Hill, Certified Ecommerce Consultant (ICECC), NAFE (National Association for Femal Executives), TIMA Triad Internet Marketing Association), CPI, Inc. Board Member
Amazonian Outstanding Achievement Award, Amazon.com International
"Golden Bell" Sales Award , Bell South Advertising & Publishing
Named to Empire "Who's Who" 2004