WW IS KM Director. Knowledge Mgmt & Project Portfolio Mgmt expert (MsC, PMP, PhD on-going). Serial intra/entre-preneur
Geneva Area, Switzerland
WW IS KM Director. Knowledge Mgmt & Project Portfolio Mgmt expert (MsC, PMP, PhD on-going). Serial intra/entre-preneur
Geneva Area, Switzerland
Main current activities:
• IS/IT WW Director in the Center of Excellence of a large mutinational
• Leading the Enterprise Content Management (ECM) / Knowledge Management (KM) global practice (encompasses Document & Record management, Internet/Intranet, eWorkplaces & Portals, Enterprise Search, Forms & Workflows, etc)
• Setup of a new start-up in mobile-learning business
• Networking: co-founder & lead of the Geneva Lake Executives networking club
• Project Management professor & researcher (PhD on-going)
Overall profile:
• Visionary and dynamic business leader with 15 years of experience. Unique blend of business knowledge, technical & organizational skills applied in multinational and multicultural environments.
• Strong strategic thinker and creative problem-solver, consistently demonstrating leadership and entrepreneurship qualities. Excellent ability to embrace change and to lead organizational transformations.
• Recognized for excellent interpersonal communication skills and familiar to interact at any hierarchical levels. Strong team player with collaborative management style, proven track-record as a highly motivational team leader.
• Background & achievements include: successfully co-lead a global IS department, co-directed global-scale Transformational Initiatives (worldwide outsourcing, departmental reorganization, enterprise Compliance & Record Management program), formed & lead a Strategic Governance Office (strategic planning, budget management, process governance, Project Portfolio Management), lead global Enterprise Content Management practices, set up 4 start-ups.
• Aspire to apply creativity and leadership to implement & lead ambitious strategic programs, organizations or businesses, or to reorganize/streamline existing ones.
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Strategic Planning • Organization Transformation & Change leadership • Compliance & Governance • Projects Portfolio Management, Project Rescue, Program Management Office • Outsourcing: Vendor Management & Service delivery mgmt • Web & e-Business • Knowledge Management & Enterprise Content Management • Intra/entre-preneurship
(Privately Held; 10,001 or more employees; Tobacco industry)
July 2007 — Present (1 year 3 months)
Designed from scratch & lead a global practice to offer professional services for JTI WW covering all component of the the Enterprise Content Management (ECM), Record Management & Knowledge Management / Collaboration arena.
Operated as en intra-preneur to form a global internal consulting & Center of Excellence organization.
- designed a strategic vision to increase KM maturity level within JTI
- formed the global organization, including external partnerships & nearshoring
- built a complete technical stack & set of collaborative features/capabilities
- formalized an extensive portfolio of services with SLAs
- designed tailored program/project management methodologies, as well as all supporting processes (incident management, change management, etc.)
(Sole Proprietorship; 1-10 employees; E-Learning industry)
January 2006 — Present (2 years 9 months)
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In parallel of my main activity:
Conceived this venture to enable language learning via mobile phone for Chinese students & business men. Formed a management team and setup the company. Currently in early stage: prototype under development.
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(Public Company; 1-10 employees; Think Tanks industry)
December 2005 — Present (2 years 10 months)
The Geneva Lake Executives is a new netwroking platform (including LinkedIn + OpenBC Groups) for Swiss Professionals. Do register @ http://www.gle.ch
(Public Company; 10,001 or more employees; Information Services industry)
February 2005 — July 2007 (2 years 6 months)
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JTI initiated in 2005 a highly strategic Enterprise Content Management Program. This initiative of a large scope (Paper & Electronic Documents, Emails and Web content), and of a great magnitude (3 years, $70mio, 30+ FTE project team, 8’000 users worldwide) focuses on Record Management & Corporate Compliance.
Hired by JTI’s Centre of Excellence (CoE) and working directly for the Chief Compliance Office to lead the overall Program from an Information Management perspective. Mission: implement best-in-class solutions & practices to (1) allow a more efficient usage of Information/Knowledge, (2) enforce effective management of company records throughout JTI globally.
Key achievements include:
--> Complete Document & Record Management solution based on EMC/Documentum technologies,
--> Unique & shared Repository for all electronic documents, replacing entirely file systems,
--> Automation of highly sensitive submission process for Scientific & Regulatory Affairs,
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(Public Company; 10,001 or more employees; JTA; Tobacco industry)
March 2002 — January 2005 (2 years 11 months)
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JTI is world’s 3rd largest international tobacco company (e.g. Camel, Winston, Mild Seven) [www.jti.com]:
Recruited by the CIO & working directly for him as a member of the IT Senior Management team to co directed JTI’s global IT organization (450+ professionals worldwide). Supported department’s major transformation (globalization & reorganization, outsourcing & downsizing, 24x7 operations), identified savings & regularly presented Benefits Realization to the CFO.
As initiator & head of the IT Strategic Governance Office, managed a highly qualified team of 25 global directors & senior managers distributed worldwide, with mission to: (1) enforce strict processes Governance, (2) manage Strategic Planning & global Budget ($100mio), (3) implement a Project Management Office and a global Project Portfolio, (4) ensure effective service delivery from outsourcing partners, and (5) develop systematic Quality & Risk management processes.
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(Public Company; 10,001 or more employees; JAT; Tobacco industry)
March 2001 — March 2002 (1 year 1 month)
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Japan Tobacco International (JTI) is world’s 3rd largest international tobacco company, part of the JT Group (US$40 billion turnover, 23,000 employees), manufacturing more than 90 cigarettes brands (e.g. Camel, Winston, Mild Seven) [www.jti.com]:
Within JTI’s Business Innovation department in worldwide headquarter in Geneva, and reporting directly to the Board of Directors, drove the Corporate Web & Knowledge Management strategy and lead its implementation:
--> Defined & promoted JTI’s Enterprise Web Strategy (including organization, process & technology),
--> Designed the first global Web Information Architecture (corporate visual identity & consistent navigation, content organization & publishing governance, technical platform, global portal & search capabilities),
--> Entirely redesigned & reorganize the Corporate Intranet, standardizing it globally (100+ sites worldwide, 8000 users),
--> Promoted & implemented Knowledge Management & Collaborative practices.
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(Public Company; 10,001 or more employees; Medical Devices industry)
September 1999 — April 2001 (1 year 8 months)
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For Stryker Corporation, EMEA HQ in Montreux's, a worldwide leading company in the medical devices industry [www.strykercorp.com]:
As a direct report & “right arm” of the CIO, and one of the first managers of this newly created MIS EMEA department:
--> Actively supported the department management (growth from 5 to 30+ FTE, process design, organizational aspects)
--> Setup the first Project Management Office (PMO) and developed a systematic Project Management methodology
--> Formed & lead the new Web & e-Collaboration practice for EMEA (strategy & organization)
--> Designed & implemented a comprehensive Web strategy and first Intranet for EMEA (2’000 users)
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(Partnership; 10,001 or more employees; Information Services industry)
March 1997 — August 1999 (2 years 6 months)
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For Arthur Andersen (now BearingPoint - www.bearingpoint.com), based in In Lausanne/Geneva:
Within the Business Consulting division, as a Senior Project Manager specialized in Enterprise Content Management:
--> Provided consulting & lead large scale Knowledge Management & Collaboration projects,
--> Customers included Licensing, R&D or Logistic departments of global firms: Crédit Suisse, Swiss Re, Novartis,
--> Implemented processes & solutions to manage: documents & quality assurance, web content & collaboration, communities of practices & expert networks, technical data & clinical drug development.
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(Sole Proprietorship; 1-10 employees; Information Services industry)
June 1998 — June 1999 (1 year 1 month)
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In parallel of my main activity:
Co-founded this Web Start-up focused on Innovation Management & e-Marketplace. Conceived the vision, co-developed the Business Plan, raised funds and set-up the company. Vertical*i has now adapted its business model and is still successful today. [www.verticali.com]
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(Privately Held; 1-10 employees; Information Services industry)
June 1996 — June 1997 (1 year 1 month)
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In parallel of my main activity:
Riding the first Internet wave in Europe, set-up and administered this innovative Web development & Multimedia production company (SwissForum.ch, Bernard-Nicod.ch). The company has then been successfully sold to the European real estate leader Immostreet.com, becoming the Swiss leader with Immostreet.ch. [www.immostreet.ch]
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(Privately Held; 1-10 employees; Financial Services industry)
November 1994 — February 1997 (2 years 4 months)
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For Coninco SA [www.coninco.ch], based in Vevey (Institutional Consulting and Asset Management strategies for Pension Funds):
Hired during last year of university as a financial consultant and CEO’s future successor:
--> Performed financial analysis of portfolios’ performances & recommended strategic assets allocation,
--> Developed new financial analysis & reporting systems, and co-created a new Performance Index,
--> Actively facilitated overall company development through automation of business processes.
--> Managed company's IT environment
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(Self-Employed; Myself Only; Information Services industry)
June 1991 — June 1996 (5 years 1 month)
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In parallel of my main activity:
Founded and managed this Consulting & Training agency during my studies. Key customers included « Suter & Suter architecture », « Office des Constructions Fédérales », « Centre de logopédie de Lausanne», « Banque Bruxelles Lambert ».
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PhD, "Corporate Strategy & Project Portfolio Management + Knowledge Management", 2006 — 2008
Thesis under the supervision of the vice-dean of the University, peformed while in employment.
www.hec.unil.ch
"Finance for Executive, Managing for value", executive course, Finance, November 2005 — December 2005
www.insead.fr
Certified Knowledge Management practitioneer, Knowledge Management, June 2005 — December 2005
www.aiim.org - www.aiim.org/education/ecmcertificate.asp
PMP - Project Management Professional, Project Management, January 2005 — August 2005
Certified PMP (Project Management Professional)
"Developing Information Systems Strategies executive course, Information Systems Strategies, June 2003 — June 2003
www.cranfield.ac.uk
"Competing in the Information Age executive course, e-business & strategy, June 2002 — June 2002
www.insead.fr
e-Business executive course, e-Business", November 2001 — November 2001
www.imd.ch
Project Management intensive course, « Project Management for IT/IS people » and « The People Side of Project Management »., December 2000 — December 2000
www.mce.be
Lotus Notes/Domino expert: "Certified Lotus Professional, "Certified Lotus Instructor", Lotus Notes/Domino, June 1998 — June 2000
www.lotus.com/services/education.nsf/wdocs/educationhomepage
Business Admin. degree, Business Administration, option Finance & Computer Sciences, 1991 — 1994
www.hec.unil.ch
CMS, Special Mathematics Course, September 1990 — August 1991
www.epfl.ch
- Family: maried since 16 years, 1 daughter (studying law at University) - Personal development: Philosophy, Psychology, Zen, Yoga - Culture: Art, Photo, Theatre, Reading, Gastronomy (incl. wines, cigars & single malts) - Sports & games: Golf, Squash, Ski, Chess and game of Go.
- MENSA International: forum for intellectual exchange about human intelligence [www.mensa.org]
- Lions Club Riviera Lausanne: global service organization, actively participate with my wife who is member [www.lions-w.ch/riviera]
- Geneva Lake Executives networking club, co-founder and board member [www.gle.ch]
- PMI Swiss Chapter’s “Project Management & Quality” Specific Interest Group (co-founder and board member)
- IMD, INSEAD, Cranfield Business School, HEC Lausanne (Alumni Networks)
- ASC Asociation Suisse des Cadres [www.cadres.ch]
- PMI Project Management Institute [www.pmi.org]
- SMP Swiss Project Management Association [www.project-management.ch]
- ASO Swiss Association for Organisation & Management [www.aso-organisation.ch]
- AIIM Enterprise Content Management Association [www.aiim.org]
- Council of Advisors: global network of executives & industry professionals [www.thecouncils.com]
In 1986, at the national contest organized by the UBS bank about the topic "An invention for the Switzerland of tomorrow": won 1st prize award for a revolutionary "Public Urban Transportation" concept.