Manager, Interactive Program Manager

SapientNitro - US-Massachusetts-Boston,

Posted 494 days ago
  • Experience
    Not Applicable
  • Job function
    Project Management
  • Employment type
    Full-time
  • Industry
    Financial Services, Information Technology and Services, Marketing and Advertising
  • Employer job ID
    140880
  • Job ID
    4698231

This is a preview of the Manager, Interactive Program Manager job at SapientNitro. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

Description

Welcome to SapientNitro, where ideas reign supreme. Here, customer experiences are what drive us, game-changing marketing is conceived, awards are won, and technology is at the very heart of bringing our creative ideas to life. There’s no shame in being ambitious here; career growth is a priority for us – we help one another climb, we don’t climb over one-another. Clients aren’t just customers, they’re partners. Integrity and a team-driven environment serve as incubators for entrepreneurial minds. Getting goose bumps? Good. If you’re ready to be an idea engineer with some of the best collaborators in the industry, let’s see where you can put your talents to work.

Job Title:
Manager, Interactive Program Management

Job Summary:
The primary functions of this position include project and program management, client management and team leadership. The Interactive Project Manager position requires the ability to engage with our client’s senior marketing, technical, and executive management to assure that the solution we create addresses the client's business requirements.

The Manager, Program Management-Interactive manages complex interactive engagements to an acceptable level of risk by balancing scope, time, cost and quality while maintaining a positive environment that promotes individual development and high performance standards.

Responsibilities:
  • Work with the pursuit team to complete RFP's, project scoping, sizing and pricing estimates
  • Drive project delivery through effective use of internal and client status meetings
  • Partners with other project leaders to lead teams of 10-15 people. Builds and structures the project team to ensure maximum performance
  • Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)
  • Clarifies and communicates project objectives and success criteria
  • Develops relationships with, and ensures the appropriate participation of, key client stakeholders and client executives; Provides day-to-day project contact for the client
  • Manage and control project scope and the change control process
  • Manages the project financials including overall project budget
  • Assure that projects complete according to schedule and within budget

  • Experience Guidelines
  • At least 3-5 years of project management experience, from an interactive agency
  • At least 3-5 years of leadership and/or management experience
  • At least 2-5 years experience managing larger, more complex and cross functional interactive agency projects
  • Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
  • Demonstrated ability to assume a leadership role in managing project, departmental and enterprise risks related to projects, systems and business analysis
  • 3+ years of client management experience liaising with business owners and executive level clients
  • Solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
  • Strong knowledge of software development life cycles, web technologies, web development processes and the delivery of solutions with creative and engineering components
  • Strong verbal and written communication skills
  • Proven mentoring, supervisory, and team-building skills
  • Ability to solve problems with keen instincts and organizational experience

  • Education:
    Bachelor's degree required
    Master's degree preferred

    About SapientNitro
    SapientNitro SM , part of Sapient®, is an integrated marketing and technology services firm. We create and engineer highly relevant experiences that accelerate business growth and fuel brand advocacy for our clients. By combining multi-channel marketing, multi-channel commerce, and the technology that binds them, we influence customer behavior across the spectrum of content, communication and commerce channels, resulting in deeper, more meaningful relationships between customers and brands. SapientNitro services global leaders such as Chrysler, Citi, The Coca-Cola Company, Lufthansa, Target and Vodafone through our operations in North America, Europe, and Asia-Pacific. For more information, visit www.sapientnitro.com or follow us on Twitter @sapientnitro .

    Sapient is a registered service mark of Sapient Corporation.


    *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.

    Keywords: project management, client management, scope, project planning, estimation, delivery, erosion, team management

    About this company

    SapientNitro
    SapientNitro, part of Sapient, is the world's first customer experience company. We create and engineer highly relevant experiences that accelerate business growth and fuel brand advocacy for our clients. By combining multi-channel marketing, multi-channel commerce, and the technology that binds them, we influence customer behavior across the spectrum of content, communication and commerce channels, resulting in deeper, more meaningful relationships between customers and brands. SapientNitro services global leaders such as Citi, The Coca-Cola Company, Mars, Singapore Airlines, Target, and Vodafone through our operations in North America, Europe, and Asia-Pacific. For more information, visit http://www.sapientnitro.com/ or follow us on Twitter @sapientnitro.

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