Implementation Consultant (Entry Level) - NA2012-107/108

eGain Corporation - Sunnyvale

Posted 567 days ago
  • Experience
    Entry level
  • Job function
    Consulting, Project Management, Information Technology
  • Employment type
    Full-time
  • Industry
    Computer Software, Internet, Information Technology and Services
  • Employer job ID
    NA2012-107/108
  • Job ID
    4484397

This is a preview of the Implementation Consultant (Entry Level) - NA2012-107/108 job at eGain Corporation. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

If you’re just starting your career and enjoy constantly keeping up with new technologies, being challenged with new problems to solve on every project and interacting with some of the biggest companies - then you’ll love working at eGain. You will deploy and configure the eGain software suite at small and medium sized businesses based on business requirements and customize front-end templates using HTML, CSS, and JavaScript. Tap your interpersonal skills to interface with customers on a daily basis to answer questions about eGain’s software, run workshops, and facilitate troubleshooting sessions.

 

  • Work with customers to design and understand business requirements
  • Install and configure solution(s) as per customer requirements
  • Help customer throughout implementation process for successful deployment

 

Desired Skills and Experience

  • B.S. in a technical discipline     
  • Excellent knowledge of Windows OS
  • Some programming experience in HTML CSS, JavaScript and JSP, and some familiarity with Java/J2EE technology architecture
  • Basic image editing skills
  • Very sharp attention to detail
  • Ability to effectively communicate the value of eGain’s solutions (both functionally and technically) to prospective clients

 

About this company

eGain Corporation

 eGain (NASDAQ: EGAN) is the leading provider of cloud and on-premise customer engagement software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp

 

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC). Also, find us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain

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