Dispatcher I - SVU

SUPERVALU - Oregon-Portland

Posted 746 days ago
  • Experience
    Not Applicable
  • Job function
    Supply Chain
  • Employment type
  • Industry
    Consumer Goods, Retail, Supermarkets
  • Employer job ID
  • Job ID

This is a preview of the Dispatcher I - SVU job at SUPERVALU. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

SUPERVALU is a premier food and drug retail powerhouse with world-class supply chain and support services. We are the nation’s third largest grocery provider, with a diversified portfolio of regional retail banners, locally managed and branded, spanning the nation, coast-to-coast and border-to-border. As the largest food distributor to retail stores in the United States , we also provide a robust suite of supply chain services to serve both our own retail banners and thousands of independent retailers.

Combined, SUPERVALU’s two lines of business provide a wealth of diverse opportunities to grow and to contribute to a thriving enterprise

Our Philosophy:

Ongoing pursuit of excellence is a way of life at SUPERVALU and a key to our success. To achieve excellence, we seek associates who will contribute innovative business solutions. We embrace change and welcome others who do.

Our employees are as diverse as our opportunities - representing all ages, backgrounds and parts of the country. What they have in common is: talent, passion, sense of urgency, focus, standards, integrity - and an unsurpassed customer orientation. They form the foundation of our SUPERVALU Advantage - the key to our continuing success.

Title: Dispatcher

PURPOSE: Responsible for receiving and dispatching calls


  • Daily Dispatch of Drivers
  • Provide Exceptional Customer Service
  • Communicate with Retail Stores
  • Answer Phones
  • Make Backhaul Appointments
  • Ensure Proper Delivery of Store Mail
  • Perform Post-Trip Auditing
  • Manage Trip Packet and Trailer Seal Program
  • Coordinate Outbound Activity with WarehouseOperations
  • Confirm Layovers
  • Ensure Driver Compliance with Hours of ServiceRequirements
  • Coordinate Special Requests and Product Movement
  • Assist Drivers with Road Calls, Backhaul Delaysand Store Delivery Issues
  • Workon Special Projects and Initiatives assigned by Senior Supervisors

    • Bachelor’s degree preferred or equivalent experience
      • Experience in regards to Delivery Driving, Dispatch in Fleet Operations, Third Party Carrier Relations, and Regulatory Compliance.
      • Transportation Technology and Systems Experience
      • Excellent interpersonal communication skills needed both oral and written. Ability to communicate with diplomacy, flexibility and professionalism in dealing with a wide variety of individuals both in person, by telephone, e-mail and fax.
      • Excellent organizational skills needed, need to be able to organize, prioritize and problem solve.
      • Able to use personal computer with a good understanding of Microsoft Office applications. Experience with Excel preferred.
      • Reading, writing, math and communication skills at a proficient level. Ability to follow verbal or written instruction.
      • Most work isperformed under general office conditions in a temperature-controlled environment. Incumbent may sit for long periods of time ata desk or computer terminal. Incumbentwill use calculators, keyboards, telephones and other office equipment in thecourse of the workday.

      • The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

  • About this company

    Supervalu is a leader in the grocery retailing industry. We combine expertise in grocery retail and supply chain operations. Supervalu is grounded in a rich, 135-year history of food-industry innovation. As one of the nation's most formidable grocery retailers, Supervalu's nationwide network of approximately 2,500 retail stores embodies the full range of grocery retailing formats, blending price, service and selection to best address the communities that we serve. Approximately 2,200 successful retailers count on Supervalu for on-time deliveries, product availability and competitive rates.

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