Director of Business Development

UC Irvine Medical Center - Orange County, California Area

Posted 749 days ago
  • Experience
  • Job function
    Business Development
  • Employment type
  • Industry
    Hospital & Health Care
  • Job ID
  • Committed to hiring veterans

This is a preview of the Director of Business Development job at UC Irvine Medical Center. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

Position Summary: 

The incumbent plans, organizes, and directs the operations of the Business Development Department to ensure effective formulation and execution of business development strategies across the Enterprise.  Incumbent is responsible for positively impacting the institution’s growth and financial results through sales and outreach efforts within the hospital’s service area and identified growth areas.  Provides effective management of assigned staff. 


This position is the most senior Business Development professional in the organization and reports directly to the Chief Strategy Officer.


Salary Range:  Salary Commensurate with Education and Experience 


Essential Job Functions:

The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.



% Effort

BUS DEV:  Acts as a conduit between community physicians and the UC Irvine Healthcare system.  Calls on current customer accounts and assists in establishing new customer accounts. Resolves service issues with payers, physician groups, nursing and case managers. Upon implementation of each new relationship, pursues new patient flow mechanisms for the organization.



BUS DEV:  Provides direction and oversight to the Medical Center’s Speakers Bureau.  Develops and implements strategic plans to market the speaker's bureau program to the referring physician and managed care community. Identifies and cultivates opportunities to showcase UCI physicians at speaking engagements.



BUS DEV:  Creates and executes business development plans and strategies targeting inpatient, outpatient, and Medicare growth within specified product lines.  Establishes relationships with physicians to understand and translate complex product lines, programs and services for external customers.  Works with various managers and staff in the organization for the development, production and marketing of value added programs and services.  Implements such business plans, tracks performance, and makes modifications / tactical adjustments as required.  Reports results to Senior Management as necessary or requested.



MGMT:  Creates a safe work environment that fosters respect and positive morale.  Effectively allocates and evaluates department work, determines required staffing levels, and provides leadership and follow through to ensure that business development services are delivered in a timely, efficient manner.  Accepts responsibility for decisions and effective communication. Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action.



Total Effort:



Director Legacy Statements:   

Communication: Expresses thoughts & ideas in a clear, succinct and compelling manner. adjusting style to capture audience attention. Uses appropriate interpersonal style and communication methods to influence and build effective relationships with business partners. Uses appropriate methods and interpersonal style to develop, motivate, and guide teams toward successful outcomes that support the organizational objectives.

Finance: Supports the growth of UCI Medical center through development of operating, supplies, services and capital budgets that are consistent with goals and objectives that result in optimal use of resources. Effectively develops, implements and evaluates programs that support the clinical and financial goals of the medical center. Improvement in financial performance has made steady growth and expenditures remain on target and within budget.

Growth: Supports the Medical Center‘s growth initiatives by meeting or exceeding specific growth targets, and participating in the activities, proposals, and/or programs of peers, in support of the organization‘s growth. Makes steady progress toward assigned strategic initiatives.

Leadership: Consistently demonstrates the ARISE values of the organization. Demonstrates strategic thinking in effectively developing departmental goals and objectives that are consistent with the UC Irvine Medical Center institutional goals and objectives. Actively participates in the development and implementation of medical center strategic plan

People: Fosters positive staff morale in the department as evidenced by Employee Opinion Survey results. Demonstrates leadership and commitment to staff and colleagues by accepting accountability for outcomes, sharing timely information, building effective relationships and communicating clearly and directly. Understands and supports the value of working in a diverse workforce.  Ensures that employees have the opportunity to participate in medical center events and encourages participation. Vacant positions are filled in a timely manner and staff turnover is low and within target.

Quality: Ensures compliance with all university policy/applicable laws, regulatory agency requirements and codes of practice, always promoting ethical and legal practices in the conduct of the work unit. Meets all obligations and deadlines. Keeps abreast of current industry trends within job-related field/scope of responsibility. Utilizes the appropriate process improvement methodologies and engages in specific departmental activities that support the organizations‘ annual quality goal.

Service: Ensures department systems, procedures and services anticipate and exceed customer expectations and maintains systems to monitor this. Ensures that the professional image and staff responses appropriately represent the Medical Center as outlined in the Service Excellence Standards. Engages in appropriate departmental activities in support of the organization‘s annual service goal.


Desired Skills and Experience

Required Qualifications:

  • Must demonstrate customer service skills appropriate to the job
  • A minimum of 7 years experience managing multiple product lines, preferably in a non-profit or academic hospital setting
  • Minimum of 5 years of leadership experience with related accomplishments in performance, development, productivity, and cost management
  • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
  • Ability to establish and maintain effective working relationships across the HealthSystem
  • Ability to maintain a work pace appropriate to the workload
  • Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization
  • Ability to manage staff and resources consistent with goals, and in keeping the organizational vision and values. Ability to delegate and empower staff and build strong employee morale
  • Ability to think creatively and strategically to problem solve
  • Full understanding of and ability to effectively respond to elements that drive competitive advantage under dynamic conditions such as health care industry changes, competitor actions, legal/regulatory changes and technological trends
  • Excellent written and verbal communication skills in English
  • Bachelor's degree in business related field, or an equivalent combination of education and/or experience
  • Previous supervisory experience
  • Experience managing multiple responsibilities while maintaining excellent customer service standards
  • Proven track record in growing commercial/Medicare


Preferred Qualifications:

  • Knowledge of  standard hospital policies, procedures and forms
  • Conceptually understands electronic medical records
  • Knowledge of lean six sigma process improvement methodologies
  • Understanding of Stark regulations as pertinent to physician relationships

About this company

UC Irvine Medical Center

UC Irvine Healthcare is committed to providing the highest quality care to Orange County and surrounding communities through its world-class physicians, surgeons and clinical staff at UC Irvine Medical Center, Orange County’s only university medical center and only level I trauma center. As the clinical arm of the University of California, Irvine Health, UC Irvine Healthcare comprises University Physicians & Surgeons, the university’s faculty practice organization, and UC Irvine Medical Center, a world-class academic medical center equipped with most advanced diagnostic and treatment facilities. With more than 450 specialty and primary care physicians, the medical center offers the full scope of acute and general care services, including the latest in robotic surgical techniques, the most advanced surgical suites and specialized cardiac care operating rooms, and a new diagnostic radiology suite with leading-edge imaging facilities at UC Irvine Douglas Hospital, which opened in March 2009. For more information on UC Irvine Healthcare, please visit Information on careers at UC Irvine Medical Center can be found at Join our UC Irvine Healthcare LinkedIn group:

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