General Manager

Regus - London, United Kingdom

Posted 777 days ago
  • Experience
  • Job function
  • Employment type
  • Industry
    Business Supplies and Equipment
  • Employer job ID
    GM Borehamwood
  • Job ID

This is a preview of the General Manager job at Regus. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

£28,000 - £33,000 basic (OTE £45,000 Uncapped) Plus Life Assurance, 20 Days' Holiday (rising by 1 day per year of service up to 25), Days off for your birthday and Christmas shopping, After 12 Months: Pension, Medical Insurance

As the world's largest provider of workplace solutions, Regus offers fully furnished, equipped and staffed offices, world-class business support services, meeting conference and training facilities, and the largest network of public videoconference rooms. A unique opportunity has now arisen for a General Manager to join Regus's team in Borehamwood.


As General Manager you will have overall responsibility for the sales and operations of a business centre in a remote or independent market.  Clearly focused on generating new sales, achieving and maintaining centre sales targets, whilst growing and retaining existing clients through the delivering of exceptional customer service. Ultimately, the actions and services provided by the General Manager and their team are what attract our clients to Regus and what makes them stay.


Key Responsibilities:


  • Generates profitable new business within the local market in order to exceed set targets.
  • Manages the entire sales cycle from lead/enquiry development, negotiation to close.
  • Drives revenue for Regus by effectively and consistently selling all products
  • Pro-actively self generates leads & effectively manages the pipeline generated through marketing.
  • Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers.
  • Maximises retention and occupancy of the centre by retaining existing clients and proactively managing the renewal and expansion process.
  • Accountability for Centre profitability, Centre performance and the Centre’s success
  • Ensures the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently.
  • Clear communication of centre performance on a regular basis and setting individual targets and team objectives.
  • Ensures front of house, housekeeping, health & safety, visual and Brand Company standards are delivered and maintained representative of a 5-star business.
  • Responsible for recruiting, inducting, training, managing, motivating and developing centre team.


Desired Skills and Experience

Key Position Requirements:



  • Previous experience within a similar sales role.
  • Professional and clear communication skills coupled with the ability to network at high level and build strong business relationships.
  • Proven evidence of objection handling, prospecting and negotiation skills.
  • Proven success in achieving new business sales and ability to meet and exceed targets.
  • Proven ability to execute daily sales closures
  • Evidence of ability to successfully network and generate new business enquiries
  • Previous experience of managing and motivating teams to consistently deliver high performance.
  • Proven experience of account management and issue resolution.
  • Customer focused with the ability to build long-term relationships.

About this company


*** Join the Regus LinkedIn group: *** Regus (LSE:RGU) provides modern, flexible workspace that frees businesses of all sizes, all over the world, to work more effectively. Companies can take a fully‐equipped office, desks to use part time or just come in to touch base. Everything is modern, efficient, flexible – and ready‐to-go: offices, meeting rooms and business lounges; the largest network of video communication studios in the world; reception facilities, phone messaging and a whole host of other business support services. However they use Regus, they get all the support a business needs. That’s space when they need it ‐ but only when they need it; the room to expand as business grows, with another fully‐equipped office available overnight; elegant rooms for client meetings; a prestigious address and all the back‐up that an office needs. All these together with the guarantee of the same high standard of facilities, practical help and warm welcome wherever they are in the world.

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