IT Solutions Manager - SAP SCM

Crocs, Inc - Boulder County, Colorado

Posted 752 days ago
  • Experience
    Mid-Senior level
  • Job function
    Information Technology, Management, Supply Chain
  • Employment type
  • Industry
    Apparel & Fashion, Consumer Goods, Information Technology and Services
  • Job ID
  • Committed to hiring veterans

This is a preview of the IT Solutions Manager - SAP SCM job at Crocs, Inc. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

These are exciting times at Crocs as we embark on a global implementation of SAP’s Apparel & Footwear Solution across the Crocs global enterprise.  The project is approved, the funding is in place and now we need to round out the team that is going to help drive the launch of the software and own it after the go-live.  The person we seek to fill this critical role within the Crocs Global IT Team will be accountable and responsible for design, delivery, direction, support and regional requirements for the IT solutions, as well as any relevant business system integrations, for the SD module within SAP’s Apparel & Footwear Solution (AFS).


Principal Responsibilities and Accountabilities:

  • Software portfolio management for the SAP SCM solution globally.
  • Develop high level system design, configuration and road map for the solution and its related SAP modules and other system integrations.
  • Develop global standards, while accounting for regional requirements and variations, and implement monitors for adherence to those standards
  • Act as the ultimate escalation point for Tier 1 and Tier 2 support
  • Manage projects, resources, timelines, and budgets
  • Manage on-site and off-shore resources, as required
  • Manage implementation of the solution (as needed), as well as the long-term vision and execution
  • Establish and nurture relationships with the key business stakeholders using the specific solution
  • Identify and escalate issues to upper management as appropriate
  • Provide status reports to management


Skills or Experience Required:

  • Global business process design and configuration of SAP SCM within SAP AFS.
  • Minimum 2 full lifecycle SAP implementations of SAP SCM within the AFS vertical.
  • Solid understanding of SAP integration movement types in AFS SD, LE, SCM, MM and integration to 3rd party WM solutions.
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.


Specific Areas:

  • Project management experience related to the AFS industry solution
  • Supply Chain Management:
    1. 6-8 years of AFS SCM Configuration/Development Experience
    2. Expert in SAP Allocations, Planning/MRP, Order Management and Procurement including developing complex routines and user exits
    3. Expert in SCM process designs with integration to finance module
    4. Coordinate with SAP and non-SAP cross functional teams to manage integration points between modules, especially MM, LE, PP, QM, APO and WM
    5. Hands on experience in SCM module including idocs/User exits
    6. Final review and approval of functional and technical specifications for SCM capabilities
    7. Define, gather and document business process in conjunction with Business Functional owners – translate to SAP configurations and data needs
    8. Warehouse Management and Sales & Distribution Experience
    9. Assist in testing, training plan development and training, support for users and systems analysts
    10. Ensure help desk materials are created and knowledge transferred to Help Desk staff
    11. Participate in QA process, identifying use/test cases, provide clear explanation of complex processes and development of test plans

Desired Skills and Experience


  • 8+ years experience in mid to large-market SAP AFS implementations, including emphasis on global implementation management and delivery
  • 6+ years of implementation and/or support/analyst experience in SAP SCM within AFS
  • 8+ years experience in Product Development, Consulting or Support
  • Detailed understanding of the system processes and configurations within and around SAP SD.  This includes understanding of integration with LE, MM, SD and external/3rd party WM solutions.
  • Strong analytical and conceptual skills
  • Excellent communication and interpersonal skills
  • Customer focused
  • Ability to multi-task in a fast-paced environment
  • Highly motivated self-starter who is innovative and quick to learn
  • Proficient with Microsoft Office



  • Bachelors in Operations, Supply Chain, Business Management, MIS or related field, or equivalent experience.
  • MBA, PMP, APICS and/or Product Certifications are preferred


             Travel:  0–25%

International travel may be required

About this company

Crocs, Inc

Why Crocs is Unique Based in Boulder, Colorado – Our hometown and our flagship retail store. This college town of 95,000 has a vibrant entertainment scene; an outdoor culture second to none in the world and its own esoteric quirks. The culture of Boulder is at the core of our comfortable, offbeat, classic clog. Crocs, Inc. is a designer, manufacturer and retailer of footwear for men, women and children under the Crocs™ brand. All Crocs™ brand shoes feature Crocs’ proprietary closed-cell resin, Croslite™, which represents a substantial innovation in footwear. The Croslite™ material enables Crocs to produce soft, comfortable, lightweight, superior-gripping, non-marking and odor-resistant shoes. These unique elements make Crocs™ footwear ideal for casual wear, as well as for professional and recreational uses such as boating, hiking, hospitality and gardening. Crocs is a growing company operating in 129 countries, delivering over 250 fresh styles of clogs, flip flops, sandals, toning shoes, boots, and colorful licensed products, selling 40 million pairs of shoes annually. Crocs offers a substantial benefits program. We are proud to offer our employees: healthcare, dental and vision; 401K company match and immediate vesting; FSA; Employee Assistance Program; complimentary shoes; and several discount programs to choose from. The Crocs Family is built on a foundation of Trust, Teamwork and Fun!

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