IT Support Analyst

Hardware & General Supplies Limited - Northern Beaches

Posted 755 days ago
  • Experience
    Entry level
  • Job function
    Information Technology
  • Employment type
    Full-time
  • Industry
    Retail
  • Job ID
    3330093

This is a preview of the IT Support Analyst job at Hardware & General Supplies Limited. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

We are looking for an IT Guru who is looking for a permanent opportunity
with a great company.


This role places an emphasis on both technical and soft skills.

If you have worked in a helpdesk capacity in a corporate environment this is ideal,
however we are looking for the following skills in the right candidate:

Benefits:
Permanent opportunity 

Salary + Super
Northern Beaches Brookvale

Close to Public Transport
On the job training will be provided.

Salary is negotiable to reflect ability & experience. Generous staff discounts apply.

The successful candidate must live in Australia, and have a current valid Australian Drivers license.

Desired Skills and Experience

Skills/Requirements:

  • Experience with PHP/HTML/CSS and SQL is necessary.
  • Knowledge of Windows XP/Vista/7 and Microsoft Office 2003/2007/2010
  • Basic understanding of Linux and command line input.
  • Strong focus on customer service
  • Ability to work well in a team
  • Proactive and self-motivated individual

Given that you will be a vital contact for the IT team, it is essential that you
have exceptional communication and customer service skills.


This role will see you providing phone, face to face, email, remote support
and occasional onsite support, so access to a vehicle and current driver’s
license is essential.


You will receive, log and escalate service requests. Maintain existing php
apps and be able to write future tools. Document, update and make clear
notes. Take ownership of user problems and be proactive when dealing
with user issues, whilst maintaining a high degree of customer service for
all support queries.

About this company

Hardware & General Supplies Limited

Hardware & General began operation in 1960 from a single corner store, now over 51 years later we have expanded to incorporate six separate operations across Sydney Metropolitan. Our Head Office location on Winbourne Road Brookvale incorporates 21 specialist sales centres.

A consistent ongoing customer focus across trade and retail operations has enabled the business to become a recognised leader in the Building, Plumbing and Renovating industries.

In return you will be welcomed into a successful team environment where we actively encourage personal development through ongoing training. An attractive base salary and superannuation will be offered to the successful applicants.

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This is a preview of the IT Support Analyst job at Hardware & General Supplies Limited. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

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