Director of Claims - Professional Liability

Sedgwick Claims Management Services, Inc - Duluth, GA

Posted 756 days ago
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    Not Applicable
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This is a preview of the Director of Claims - Professional Liability job at Sedgwick Claims Management Services, Inc. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

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Job description

Director Claims
Professional Liability

CLAIM YOUR FUTURE AS A GREAT PERFORMER! Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, “Claim Your Future.”

PRIMARY PURPOSE : To manage the technical and operational functions within assigned Professional Liability offices with 75 or more full-time colleagues including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of a company office in the location where the manager resides; to manage the staffing and training needs, as well as staff development, career and succession planning; and to manage budget preparation and profit and loss management for assigned offices.

  • Oversees overall Professional Liability operations management for assigned locations.
  • Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
  • Establishes business plan with goals and objectives for the area and locations/offices.
  • Monitors management reports relating to the area/office performance.
  • Assists with the coordination of sales and client service efforts.

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.


    Education & Licensing
    Baccalaureate degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.

    Seven (7) years Professional Liability experience including four (4) years supervisory experience required.

    Skills & Knowledge
  • Strong technical claims knowledge
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

    When applicable and appropriate, consideration will be given to reasonable accommodations.

    Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    Physical: Computer keyboarding, travel as required

    Auditory/Visual: Hearing, vision and talking

    NOTE : Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

    Sedgwick is an Equal Opportunity Employee and a Drug-Free Workplace

    Additional Information:

    Sedgwick CMS is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, gender, national origin, sexual orientation, age, marital status, medical condition, disability or any other legally protected status.

  • About this company

    Sedgwick Claims Management Services, Inc
    Sedgwick Claims Management Services, Inc. (Sedgwick) is the leader in innovative claims and productivity management solutions to major employers. Sedgwick provides cost-effective claims administration, managed care, program management and related services through the expertise of nearly 10,000 in more than one hundred and fifty offices and service locations in the U.S. and Canada.

    Sedgwick designs and implements customized programs based on proven practices that meet client needs. We specialize in claims administration and related cost management services in the areas of:

    Workers' compensation
    Short and long-term disability, FMLA and other employee absence programs
    General, automobile and professional liability

    Sedgwick provides both mono-line and integrated programs. We are an industry pioneer in the development and delivery of true integrated disability management services. We have implemented some of the oldest and largest true IDM programs in North America.

    Core Values:
    Deliver Excellence
    Operate openly and with integrity
    Embrace change
    Grow as individuals
    Operate as one company, one team

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