Technical Change Implementer

Kaiser Permanente IT - Pleasanton

Posted 824 days ago
  • Experience
    Mid-Senior level
  • Job function
    Information Technology
  • Employment type
    Full-time
  • Industry
    Information Technology and Services
  • Job ID
    3223479

This is a preview of the Technical Change Implementer job at Kaiser Permanente IT. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

Within Kaiser Permanente's Systems Integration (SI) team, the KP HealthConnect Production Support team ensures all day to day operational needs to ensure systems are available and fully functional, as well as providing support for all delivery work requested by the regions and supporting national teams for ongoing code releases, upgrades and other maintenance activities.

We are looking for an individual who will perform the duties of a day to day Change Implementer. The Change Implementer will oversee day to day delivery work for KP HealthConnect. This will include managing implementation and project plans, ensuring resources are engaged and work is completed in an accurate and compliant manner. Change Implementers will be responsible for leading change activity and following it through to completion with appropriate turnover to the customer.


Essential Functions:

• Working with the Release Planner, review all plans associated with assigned changes

• Tracking of all requests to completion

• Leading cross functional delivery and project teams during change activity

• Document outcome of change activity

• Prior work experience in a complex, matrixed organizational structure with 24x7 production support and/or delivery responsibility

Desired Skills and Experience

• Bachelor's degree in Business Administration, Engineering, Computer Science, EE or MIS or 4 additional years of related experience

• 8 years minimum experience as a team lead or project/program manager in an IT or software development environment for an enterprise application showing progressively responsible career growth

• 5 years minimum deep process knowledge of software development and release functions

• 3 years minimum working knowledge of Remedy (Change Management Tool)

• Excellent communication skills

• Track record and penchant for developing processes and mentoring lower level resources

• Please note that this position has special features which requires employees to be on call 24/7 to support Kaiser's critical environment.

• Prior work experience in a complex, matrixed organizational structure

Preferred qualifications:

• Experience with Epic systems a plus

• Healthcare background would be beneficial

About this company

Kaiser Permanente IT
As Kaiser Permanente becomes more reliant on Information Technology to deliver patient care, online medical records, member access via the internet, automated claims processing and other financial applications, technology based solutions are being implemented on a national scale to help provide our members with the best health care at an affordable price. Kaiser Permanente Data Center Services provides key support services to implement and maintain steady state operations for hundreds of financial, clinical and reporting systems. If you’re a team player with a commitment to excellence, become a part of an Operations team that is setting a new standard for high system availability and support of Information Technology systems For immediate consideration please email your resume to troy.dixon@kp.org

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