Director, Strategic Planning and Execution Office, BA Domain Manager

Travelers - Hartford, Connecticut

Posted 828 days ago
  • Experience
  • Job function
    Analyst, Business Development, Management, Project Management, Strategy/Planning
  • Employment type
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  • Employer job ID
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This is a preview of the Director, Strategic Planning and Execution Office, BA Domain Manager job at Travelers. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

Solid reputation, passionate people and endless opportunities.

That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.


Join our growing and dynamic Strategic Planning and Execution (SP&E) organization within Business Insurance in a critical leadership role. The individual in this role will be responsible for managing a team of talented business analysts to deliver high quality business requirements in support of specific portfolios leveraging and building domain knowledge and BA skillset throughout the team. This individual along with their team will play a key role in the SP&E organization that is chartered with enabling the business to achieve the BI Vision and Market strategies.


-Manage a highly productive team of business and systems analyst professionals through coaching, mentoring, and performance management
- Create a high performing and motivated team culture and atmosphere
-Provide leadership and guidance to team of business analysts supporting a specific portfolio to ensure consistent, high quality and on time requirements deliverables are met.
- Build business acumen necessary based on domain supported
-Partner with BA portfolio lead to solve for complex and cross functional issues and deliver on project deliverables.
-Active participant and advocate of BA best practices
-Manage team capacity and ensure appropriate skill/knowledge are assigned
-Balance responsibility of lead BA with management and development of staff

-BS/BA degree or equivalent work experience; MBA desirable

Work Experience:
-5-8 years proven leadership experience overseeing large scale programs and/or strategic PMO resources
-Experience in matrix managing and leading teams without direct authority
-Background in applying process acumen to improvement initiatives with measurable outcomes
-3-5 years of P&C experience preferred


Leadership Skills
-Strong ability to lead change and transformation efforts in a complex environment
-Personally accountable and decisive leader
-Demonstrates experience in effectively coaching, mentoring and utilizing key
performance management principles
-Builds team morale and utilizes motivational techniques to inspire others
-Able to identify top talent during hiring practices
-Demonstrates passion around leadership-Leads by Example

Technical Knowledge
-Demonstrates an in-depth knowledge of process management and business architect concepts
-Expert in project management methodologies
-Demonstrates an in-depth knowledge of organizational concepts
-Broad experience in portfolio and program management and organizational change
-Understands the corporate and departmental business objectives and can relate them on a
strategic, tactical and operational level to support execution excellence.

Communication Skills
-Excellent oral and written communication skills
-Strong presentation skills
-Highly effective facilitation skills within small or large group settings
-Ability to successfully collaborate within team and throughout organization to bring
together desired results
-Strong ability to effectively communicate with executive leadership

Relationship Management
-Demonstrated ability to build strong relationships with a diverse group of people at all
levels in both IT and business areas
-Easily gains respect and trust from others
-Strong ability to gain stakeholder support and sponsorship

Influencing Skills
-Strong ability to influence outcomes by clearly articulating needs and demonstrating
benefits in an effort to gain buy-in
-Exhibits comfort level to present thoughts and interact effectively with individuals at all
levels within the organization including senior leaders.
-Skilled at negotiation; especially at times of conflict.

Strategic Thinking
-Considers a broad range of internal and external priorities when solving problems and
making decisions.
-Creatively generates ideas with confidence and persuasiveness to sell ideas to others.
-Ability to create strategies and translate them into specific, actionable goals, objectives
and responsibilities.
-Synthesizes information from wide range of sources to identify trends and opportunities
and recommend sound business strategies.

Problem Solving and Analysis Skills
-Demonstrates ability to gather information, identify patterns or connections between
situations and solicit input, analyze data, draw conclusions and provide
-Ability to anticipate changing business demands and adapt plans to reflect organizational
capability and capacity
-Has immediate team, broader organization and corporate objectives in focus while
identifying and removing barriers.
-Uses logic and methods to solve difficult problems with effective solutions, reaches
sound business judgment and executes plan, making mid-course corrections as needed.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

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