Enterprise Account Manager

NetApp - Portland, OR or Phoenix, AZ

Posted 839 days ago
  • Experience
    Mid-Senior level
  • Job function
    Sales, Information Technology
  • Employment type
    Full-time
  • Industry
    Information Technology and Services
  • Job ID
    3142080

This is a preview of the Enterprise Account Manager job at NetApp. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

As a Sales Representative in NetApp's Sales function, you are responsible for selling NetApp's Products and Professional Services to new and existing NetApp customers, as well as maintaining positive on-going relationships to meet evolving customer needs. Your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling Products and Services. Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions provide support and tools for you to leverage to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and technical skills to be successful in this role.

Essential Functions:
The essential responsibilities of the Sales Representatives are to work directly with customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility that you will be responsible for include:
- Use relationship management techniques to develop selling opportunities within existing and new customer accounts; penetrate new divisions and organizations within assigned accounts; develop new selling relationships within assigned partner accounts.
- Schedule and attend sales call appointments with customers. Other NetApp sales team members may also participate in the sales call to help qualify the opportunity.
- Determining if customer has a valid need for NetApp products and services.
- Proposing an evaluation test project to enable the customer to test the product or products in their own environment.
- Determining acceptance criteria that a customer could use to determine the success of an evaluation test project.
- Utilizing a consultative approach, discuss business issues with customer and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.
- Respond to RFP's and follow up with customer.
- Develop an account management plan to sell to customer based on their business need.
- Build and strengthen your business relationship with customers within existing accounts. Ensure that their needs are being met.
- Recommend marketing strategies.
- Provide status information to your Manager including forecast/pipeline information.
- Provide, or facilitate training opportunities for your accounts.
- Identify NetApp customer references that can be utilized when reference selling.

Requirements:
- Strong verbal and written communications skills, including presentation skills.
- Ability to work collaboratively with employees within department and across functions.
- Aptitude for understanding how technology products and solutions solve business problems.
- Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.

Responsibility and Interaction:
Responsibility:
- As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts.

Interaction:
- This individual effectively works with, and influences senior internal personnel within the function, employees in other functions that support the sales effort, and has direct customer contact.
- Limited management supervision and direction is provided since this individual operates and drives results independently.
- The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects.

Education & Experience:
-10 to 12 years of experience is preferred.
- A Bachelor of Arts or Sciences Degree in Electrical Engineer or Computer Science; or related field is required. A Graduate Degree is desired.
- Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.
- Specialized knowledge in breadth and/or depth.

About this company

NetApp

NetApp creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency. Our dedication to principles of simplicity, innovation, and customer success has made us one of the fastest-growing storage and data management providers today. Customers around the world choose us for our “go beyond” approach and broad portfolio of solutions for business applications, storage for virtual servers, disk-to-disk backup, and more. Our solutions provide nonstop availability of critical business data and simplify business processes so you can deploy new capabilities with confidence and get to revenue faster than ever before. You can rely on our industry-leading solutions to lower the cost of protecting your data, business, and reputation. We bring together the industry’s best partners and technology to deliver services that help you maximize what you are getting from your infrastructure. Our collaborative approach, working as one team with one goal, means that you get a solution that is just right for you—on time and on budget. To support your global business, we provide highly-responsive support in local languages. From London to Austin, from Bangalore to Tokyo, we’ll work with you to solve your problems and reach your goals. Discover our passion for helping companies around the world go further, faster at www.netapp.com. Interested in working at NetApp? Search our open jobs - www.netapp.com/us/careers/

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