Sales Support Associate

Crump Life Insurance Services - Owings Mills Maryland

Posted 799 days ago
  • Experience
  • Job function
    Sales, Customer Service
  • Employment type
  • Industry
    Insurance, Financial Services
  • Employer job ID
  • Job ID

This is a preview of the Sales Support Associate job at Crump Life Insurance Services. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

The Sales Support Associate produces qualified illustrations and provides
presale support to meet producer objectives in a timely manner. Responsibilities
• Receive requests for product information and illustrations from producers via
telephone, fax, and email. • Compile appropriate and accurate illustrations
based on the discussion with the producer and knowledge of the competitive
insurance environment. Ensure all illustrations are quality checked prior to
sending to producers. Expectation is for 99% accuracy. • All illustrations need
to be handled as quickly as possible. Service levels require that requests will
be turned around in a maximum of 2 – 4 hours (and in by 3:00, out by 5:00). •
Provide product and carrier information to the producer groups as well as
internal staff • Maintain detailed product and financial knowledge on all
carriers • Maintain proficiency and a working knowledge of the carrier software
packages • Proactively follow-up on illustrations, applications, and contracting
• Document requested illustrations for sales follow-up • Participate in
educational development to gain an understanding of the competitive market,
product, and industry trends and impacts • Point of contact for distribution of
forms, etc. • Provide Marketing support to the team (eCards, promotion of
AskLine calls etc.). • Proactively contact agents to demonstrate functions (Quoting Engines, Forms Now, Life Solutions,
etc.) and generate application opportunities • Other duties as assigned

Desired Skills and Experience

• Effective interpersonal and written communication skills • Ability to provide
excellent customer service to both internal and external customers • Effective
time management skills • Ability to prioritize and accomplish multiple tasks
simultaneously • Capable of working independently as well as in a team
environment • Ability to work in a self-directed fashion • Experience with PC's
in a Windows environment • Excellent telephone communication skills to include
customer service, professionalism, and the ability to discuss and determine the
most appropriate illustrations to run •Ability to display maturity,
competitiveness, and a good work ethic •General knowledge of industry, product
and sales processes •Experience in the insurance product industry with proven
proficiency in product and industry knowledge preferred •Four year college
degree in business preferred or a related field or equivalent combination of
education and relevant experience

About this company

Crump Life Insurance Services

Crump Life Insurance Services is a leading independent wholesale distributor of insurance, linking a US network of 200,000+ financial services professionals with products manufactured by about 100+ highly rated insurance companies. Crump is part of BB&T Insurance Services, the sixth largest insurance broker in the U.S. and the seventh largest internationally.

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