QA Engineer

NetApp - Bangalore

Posted 775 days ago
  • Experience
    Mid-Senior level
  • Job function
    Information Technology
  • Employment type
  • Industry
    Information Technology and Services
  • Job ID

This is a preview of the QA Engineer job at NetApp. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description

Job Summary

From the newest ideas incluster computing to the latest web framework, NetApp software products embraceinnovation to deliver compelling solutions to our customers. 
As a Functional QA architect, focused on ONTAP ™functional testing,, you will work closely with Customer facing team(s), NetAppTechnology Groups and the system test team of the Continuous Productengineering Organization (CPE), to build in solid quality into mainline andpatch releases. You will truly represent NetApp’s customer within the QAorganization of CPE.
This position requires an individual who has broadstorage industry experience, understands software products & customerdeployments and has had experience with different test frameworks, teststrategies, test tools, etc . Ability to simulate complex customer environmentsin lab setting would be added advantage. 

Essential Functions:
• You will be working with CPE functional andsystem test teams across NetApp, to derive and publish learning fromescalations and CAPs. In addition you will interface with the correspondingteams and forums in the US.
• You will architect the test environment andprocess in QA, to ensure that the pain points of testing are addressed toenhance quality and productivity. 
• You will provide the technical direction fortest strategies for increasing test coverage and automation
• As part of your responsibilities, you would needto engage with senior technical leaders and senior managers of BU as well ascentral tools team to influence the QA process and road map 
• You will also be responsible for drivingdevelopment (architecting), deployment and support of applicable tools/ portalstesting. 
• You will be required to play a key role incustomer escalations and issues. Therefore, the individual will be responsiblefor:
o Understanding customer reported issues andderiving test cases from them
o Enhancing coverage for major customer use casesto address functionality usage by assessing collateral impact across variousONTAP areas.
o Collate the data to draw quality analysis &drive improvements in CPE system test QA organization
• Be a technical leader in setting technicaldirection/roadmap within CPE Functional test team.
• Drive innovation within the team.

• A major part of your responsibility will be toprovide technical direction, support and guidance to the CPE functional testgroup for
- Efficient testing to improve Quality, adhere toschedule and improve test efficiency 
- Testing strategy and test selections
- Improving quality and turnaround time fortesting.
- Influencing owners of tests for standardizingtest flow. 
• Develop and implement (Architect) new projects,policies and procedures and ensure that project goals are met. 
• Utilize previously acquired technical experienceto become actively involved in day to-day projects to help teams meet schedulesand resolve technical problems.
- Take responsibility for results . 
• You will be required to get your hands dirty andget on to the job of addressing technical issues in day to day QA activities
• A part of your role will be to engage with fieldfacing CPE org (metrics team) to roll back learning from customer cases intoour test strategy and process.
• Interact with technical communities withinNetApp Product operations to anchor/drive initiatives
• Interact with escalations managers and thetechnical team on assigned customer issues. 
• Regular and detailed communication with CPE QAcommunity via CPE Core QA group 
• Work in CPE tech council to drive technicalinitiatives
• Participate actively in customer connectmeetings & drive CPE customer connect action group initiatives. 
• Strong oral and written communication skills
• Work collaboratively within a team environmentof other engineers to meet aggressive goals and high quality standards.
• Strong aptitude for learning new technologies
• Familiarity with basic concepts of computerarchitecture, storage, data-protection and standard programming practices. 
• Wide experience in handling complexinfrastructure issues at enterprise datacenters
• Creative approach to problem solving
• Good knowledge of automation frameworks – Perlbased preferred, Python is acceptable too
• Strong QA background in testing methodology,Automation testing, and QA workflow. 
- A clear understanding of the product developmentcycle, technical requirements and QA lifecycle.
- A demonstrated ability to function successfullyas a team leader, and desire to develop in an technical individual contributorrole
- Strong oral and written communication skills areessential.

• Ability to influence team, technical leaders andmanagement with innovative solutions.

Qualifications and Experience 

• A minimum of 15 years of experience in variousroles an individual contributor, Architect – preferably 3 to 4 years in asenior technical role is required. 

• A Bachelor of Engineering inElectronic/Electrical or Computer Science, a Master Degree, or a PhD; orequivalent experience.

About this company


NetApp creates innovative storage and data management solutions that help our customers accelerate business breakthroughs and achieve outstanding cost efficiency. Our dedication to principles of simplicity, innovation, and customer success has made us one of the fastest-growing storage and data management providers today. Customers around the world choose us for our “go beyond” approach and broad portfolio of solutions for business applications, storage for virtual servers, disk-to-disk backup, and more. Our solutions provide nonstop availability of critical business data and simplify business processes so companies can deploy new capabilities with confidence and get to revenue faster than ever before.  Discover our passion for helping companies around the world go further, faster.  Year founded: 1992 Number of employees: 7,999+ Revenues: $3.3 billion (FY2008) Member of S&P 500 Member of Nasdaq 100 Fortune 1000 Company Inaugural member of Fortune e-50 Stock symbol: NTAP Worldwide offices: 130+

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