Enterprise Systems Implementation Program Manager

M Squared Consulting - Portland, OR

Posted 893 days ago
  • Experience
    Mid-Senior level
  • Job function
    Project Management
  • Employment type
  • Industry
    Management Consulting, Hospital & Health Care
  • Employer job ID
  • Job ID

This is a preview of the Enterprise Systems Implementation Program Manager job at M Squared Consulting. To view the full job listing, join LinkedIn - its free!Join LinkedIn - its free!

About this job

Job description



Our client is one of the nation's leading integrated health care organizations which serves more than eight million people in regions across the country and aspires to be the world leader in improving health through delivery of high-quality, affordable, and integrated health care.


Right now our client is in the midst of implementing a Medicare administration system that will integrate functionality from its three legacy membership systems. This is an extraordinarily complex IT transformation that involves management of 13 distinct work streams and several geographic deployments.  The effort is ongoing and the organization has been challenged to meet aggressive timelines.  With new leaders now heading up the effort, M Squared has been asked to support the renewed PMO-based team approach to this formidable, highly-visible, well-sponsored undertaking.  The immediate need is for an accomplished Program Manager to lead all tracks of work alongside the Executive Director and to provide integrated and aligned consulting leadership of the IT work streams to ensure success.


If this sounds like the type of challenge you can wrap your arms around, read on!




As an M Squared Consultant, you will serve as the Program Manager within the client's newly refreshed PMO structure for this massive enterprise systems implementation.  Specific consulting activities will include:

  • Lead IT work streams within the Program
  • Regular check-ins with the Lead PM's to determine how the project is progressing, and where assistance is needed
  • Support our client's Executive at work stream level
  • Manage dependencies, issues and risks across the IT work streams
  • Escalate issues and risks to the Executive Director as appropriate
  • Collate work stream status reports on a periodic basis
  • Conduct regular meetings with each stakeholder to track and manage progress
  • Ensure that IT work stream project plans are maintained at the appropriate level and are tracking to PMO level milestones
  • Ensure timely completion of IT deliverables
  • Minimize scope creep by enforcing established Change Control protocols
  • Monitor cross-functional tracks and transfer knowledge between teams


Desired Skills and Experience



  • The following deliverables will be produced to support IT track success:
  • Deliverables Milestone Plan
  • Documentation identifying IT work stream and cross-track issues, risks and action items
  • Recommendations and approaches to fix or mitigate issues and risks
  • Updated process and template documentation to support the recommendations
  • Updated performance metrics documentation
  • Change Control templates and tracking
  • Dashboard reporting to reflect IT work stream status and progress


Industry Experience


Healthcare Industry experience is required


Functional Experience


The Program Manager will bring a history of repeated success leading IT tracks within large enterprise system implementations.   This Program Manager must deliver functional expertise with an IT perspective and skills in:

  • Working closely with business interests to ensure an integrated, aligned and holistic approach
  • PMO/Project management metrics: demonstrated strength defining and implementing
  • Strong project management leadership experience
  • Process expertise: definition, improvement and reengineering 
  • Outstanding change management and change control discipline
  • Medicare experience preferred
  • PMP certification


Personality/Other Attributes


  • A detail oriented approach, with a keen eye in identifying risks
  • Confidence in speaking-up, and providing honest feedback
  • Willing to roll-up sleeves to get the work done
  • Ability to listen carefully to ensure full understanding of the challenge
  • Solid leadership presence; diplomatic
  • Generates consensus among stakeholders and is a bridge builder
  • Strong communications skills (written, verbal, presentation)
  • Excellent project and program management, decision-making, business analysis and organization skills 
  • Quick study with high energy and stamina
  • Pragmatic: Clean and sensible approach to solutions
  • Disciplined: Imposes rigor and structure onto work, sets up routines and focuses on methods, timelines and deadlines
  • Harmony: Ability to find common ground and areas of agreement


Duration: Start ASAP, 8 months

Location:  Portland, OR; on-site, full-time

Pay Rate:  DOE

About this company

M Squared Consulting

Founded in 1988, M Squared Consulting is the leading provider of project experts and consultants to large enterprises for solving important business challenges. A pioneer in the growing flexible workforce industry, M Squared delivers quality and value for clients by providing unparalleled, targeted consultant expertise from its premier network of project professionals. For more information about M Squared Consulting, visit www.msquared.com or call 888-818-2505. Through Collabrus Inc., an M Squared Consulting company, we can provide all the services you need to effectively manage your professional, senior-level contingent workforce while protecting your company from worker misclassification and co-employment risks. As your trusted contingent workforce advisor, we help you attract and retain top flexible talent, control costs, and reduce potential exposure. www.msquared.com Expertise at work.

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