Customer Advocate at Maryland Telephone
Washington D.C. Metro Area
Customer Advocate at Maryland Telephone
Washington D.C. Metro Area
Energetic business leader with a highly successful track record for bringing telecommunications-based products and services to our clients. Demonstrated ability in establishing partnerships and alliances, growing business, building executive-level industry relationships, product strategy and business development efforts. Successfully works in a team environment with 45 other account representatives, service, and support members. Significant email, Internet, and telephone marketing expertise.
Microsoft Windows & Office, TigerPaw CRM+, HTML, CSS, DHTML, XML, C++, Java, JavaScript, SQL, ColdFusion, Dreamweaver, FLASH, Fireworks, Photoshop, ImageReady, FrontPage, Publisher, Microsoft Money, Quicken, PaintShop Pro, Animation Pro
(Privately Held; 11-50 employees; Telecommunications industry)
March 2004 — Present (4 years 3 months)
At Maryland Telephone we take great pride in not only providing our customers with superior customer service support, but by taking a total solutions approach. We’ve found that by taking more of a consultative approach we learn more about their business and we’re able to provide our customers with the best possible telecommunications solution. We are a one-stop solutions provider and represent Inter-Tel business telephone systems and Verizon telco services.
2000 — 2002
N/A, Transfer Student, 1997 — 1999
1994 — 1997
Business News – Mergers & Acquisitions, Professional Networking, Internet Programming, New Technology, New Gadget Junky, Amateur Digital Photography, Domestic & International Travel
- Technology Assurance Group (TAG)
- Board of Director, Executives Association of Baltimore
- Building Congress & Exchange of Baltimore
- 2006 Inter-Tel President's Club Recipient
- 2006 Inter-Tel Platinum Dealer - Ranked 13th Worldwide
- 2005 Inter-Tel Platinum Dealer - Ranked 14th Worldwide
- 2004 Inter-Tel Platinum Dealer - Ranked 15th Worldwide