Product Manager at PartyGaming
Bulgaria
- Past
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- Product Manager at PartyGaming
- Product Manager at Gamebookers
- CS Manager at Sunfish Ltd
- Education
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- Sofiiski universitet Sv. Kliment Ohridski
- Connections
-
85
connections
- Industry
- Gambling & Casinos
- Websites
Yunuz Yunuz’s Summary
I have an extended experience in the sports betting industry on multiple levels. Having gathered operational and managerial experience in customer service, payment processing, and fraud prevention activities in e-commerce, my passion for sports and my educational background in philosophy were naturally combined in product management as the ultimate way to materialize notions and ideas in software.
I am a good communicator and facilitator in subjects implying multiple perspectives and approaches.
Yunuz Yunuz’s Specialties:
Product management, customer service management, process management, ontology driven conceptual analysis, ontological research.
Yunuz Yunuz’s Experience
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Product Manager
PartyGaming
(Public Company; Gambling & Casinos industry)
August 2006 — March 2008 (1 year 8 months)
* Led the development of PartyBets as sports betting product for the PartyGaming wallet
* Led the migration of Gamebookers onto the PartyGaming platform
* Participated in synchronizing the development and release processes of the sports betting team with the overall PartyGaming organization
* Led the development of tools to outsource the horse racing management to a third party organization and worked on all major projects for the sports betting team
* Provided ongoing product management guidance for the sports betting team's operations -
Product Manager
Gamebookers
(Privately Held; Gambling & Casinos industry)
September 2004 — August 2006 (2 years)
* Introduced task management tools and process to increase transparency and manageability of the product development
* Introduced and guided the development of full product documentation to increase the effectiveness of various teams within the company
* Managed the development of a promotions automation tool to improve the effectiveness and streamline the marketing operations
* Redesigned the payments processing functionalities and features decreasing charge backs and increasing customer satisfaction
* Provided ongoing product management guidance for the company's operations -
CS Manager
Sunfish Ltd
(Privately Held; Gambling & Casinos industry)
March 2003 — September 2004 (1 year 7 months)
* Managed the customer service team and operations
* Introduced statistical analysis and performance based remuneration system
* Introduced and developed a system to support product and business development decisions based on customer feedback and inquiry statistics
* Introduced ongoing training and quality control processes and service documentation
* Significantly improved the response time and the service quality
* Led the improvement initiatives for the in-house built CS back office tools
Yunuz Yunuz’s Education
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Sofiiski universitet Sv. Kliment Ohridski
Philosophy 1996 — 2001
Additional Information
Yunuz Yunuz’s Websites:
Yunuz Yunuz’s Interests:
I spend my spear time in researching various web platforms and services and reading books. I am an occasional blogger at http://yunuz.projectoria.org. I enjoy exploring new places and cultures.
Yunuz Yunuz’s Groups:
I maintain a small community website at http://projectoria.org
Yunuz Yunuz’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- reference requests
- getting back in touch
