Yunuz Yunuz

Current

• Owner at Projectoria Ltd.

Past

• Product Manager at PartyGaming
• Product Manager at Gamebookers
• CS Manager at Sunfish Ltd

see less...

Education

• Sofiiski universitet Sv. Kliment Ohridski
• Sofiiski universitet Sv. Kliment Ohridski

Connections

134 connections

Industry

Gambling & Casinos

Websites

• My Blog

Yunuz Yunuz’s Summary

Currently I own and run a small company developing smartphone applications. I am also a PhD student at the Sofia University in Philosophy of Education.

In the past I have gained an extended experience in the sports betting industry on multiple levels in the areas of customer service, payment processing, fraud prevention and product management.

I believe philosophy and software are strongly related, especially at the level of product management and strategic planning.

I am a good communicator and facilitator in subjects implying multiple perspectives and approaches.

Yunuz Yunuz’s Specialties:

Product management, customer service management, process management, ontology driven conceptual analysis, ontological research, philosophy of education.

Yunuz Yunuz’s Experience

• Owner

  Projectoria Ltd.

  (Privately Held; Computer Software industry)

  April 2009 — Present (4 months)

• Product Manager

  PartyGaming

  (Public Company; Gambling & Casinos industry)

  August 2006 — March 2008 (1 year 8 months)

  * Led the development of PartyBets as sports betting product for the PartyGaming wallet
  * Led the migration of Gamebookers onto the PartyGaming platform
  * Participated in synchronizing the development and release processes of the sports betting team with the overall PartyGaming organization
  * Led the development of tools to outsource the horse racing management to a third party organization and worked on all major projects for the sports betting team
  * Provided ongoing product management guidance for the sports betting team's operations

• Product Manager

  Gamebookers

  (Privately Held; Gambling & Casinos industry)

  September 2004 — August 2006 (2 years)

  * Introduced task management tools and process to increase transparency and manageability of the product development
  * Introduced and guided the development of full product documentation to increase the effectiveness of various teams within the company
  * Managed the development of a promotions automation tool to improve the effectiveness and streamline the marketing operations
  * Redesigned the payments processing functionalities and features decreasing charge backs and increasing customer satisfaction
  * Provided ongoing product management guidance for the company's operations

• CS Manager

  Sunfish Ltd

  (Privately Held; Gambling & Casinos industry)

  March 2003 — September 2004 (1 year 7 months)

  * Managed the customer service team and operations
  * Introduced statistical analysis and performance based remuneration system
  * Introduced and developed a system to support product and business development decisions based on customer feedback and inquiry statistics
  * Introduced ongoing training and quality control processes and service documentation
  * Significantly improved the response time and the service quality
  * Led the improvement initiatives for the in-house built CS back office tools

Yunuz Yunuz’s Education

• Sofiiski universitet Sv. Kliment Ohridski

  PhD , Philosophy of Education , 2009 — 2012 (expected)

• Sofiiski universitet Sv. Kliment Ohridski

  MA , Philosophy , 1996 — 2001

Additional Information

Yunuz Yunuz’s Websites:

• My Blog

Yunuz Yunuz’s Interests:

I spend my spear time in researching various web platforms and services and reading books. I am an occasional blogger at http://yunuz.projectoria.org. I enjoy exploring new places and cultures.

Yunuz Yunuz’s Groups:

I maintain a small community website at http://projectoria.org

•    Sofia University Alumni

Yunuz Yunuz’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• reference requests
• getting back in touch