
RFP manager (email, WAN, Internet, reverse proxy) at EIFFAGE
Paris Area, France

RFP manager (email, WAN, Internet, reverse proxy) at EIFFAGE
Paris Area, France
► Project management
- Coordination MOA, MOE and production
- Designing and implementing action plan
- Meetings and workshops animation
- Good communication skill
► Service Management and Quality
- ITIL fundation, ISO 9001: v2000, eSCM
- Processes performance audit (production/exploitation, support)
- Continual process improvement
- Change and transitions management
► IS architecture
- Technical environment of operation (delivering and supporting IT services)
- System (UNIX, Windows), database (Oracle), middleware (Tuxedo)
ITIL, eSCM
(Privately Held; Construction industry)
July 2009 — Present (5 months)
I helped Eiffage renegociate its 2 main IT contracts on email and network (5M€ per year) by launching a RFP for email, WAN, internet acces and reverse proxy
The result was a significant service level improvement and a cost reduction by 15 to 25%.
- Specifying business and IT requirements
- Selecting suitables suppliers
- Planning the overall process
- Assessing the proposals
- Involving operationnals
- Organizing interviews
- Presenting key points in steering comitee
- Monitoring contract redaction
(Partnership; Management Consulting industry)
August 2007 — Present (2 years 4 months)
(Public Company; Banking industry)
January 2009 — July 2009 (7 months)
I was in charge of the execution and optimization of IT maintenance budget (35M€/ year)
- Assessing business and IT needs with the right service level
- Presenting opportunites in front of investment comitee
- Building forecast budget
- Monitoring the order process
- Checking invoices
- Identifiyng gaps between execution and forecast
(Public Company; Insurance industry)
January 2008 — December 2008 (1 year )
I was in charge of identifiyng, assessing and reducing IT risks before the going live of the new corporate ERP (Genius/Insight)
I worked in a close relations with IT solutions and operations to manage the risk of implementing the new ERP in the best conditions of exploitability
(Public Company; FR; Automotive industry)
September 2007 — December 2007 (4 months)
(Privately Held; 51-200 employees; Information Technology and Services industry)
May 2006 — August 2007 (1 year 4 months)
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 2007 — July 2007 (7 months)
Infrastructure project manager
- Project planning
- Support process design for email application (20000 users)
- Development of a service catalog
- Implementing service charge back
(Privately Held; 1001-5000 employees; Telecommunications industry)
May 2006 — January 2007 (9 months)
Reorganization of level 1 and 2 of service support process
- Reengineering of incident processes
- Change management
- Outsourcing governance according to eSCM
- Team management (10 persons)
(Public Company; CAP.PA; Information Technology and Services industry)
April 2001 — May 2006 (5 years 2 months)
5 years in diffrent positions in IT operation for France Telecom
Service manager
-> IT ressource allocations management
Project manager assistant
-> Relocation management of datacenter
Operational monitoring manager
-> Transition manager for the technical and functional monitoring
System and application administrator
->Technical and functional management of the integration of transactional middleware
Master , 1997 — 2000
tebopro, oudinot, modem