
Sr. Product Manager - Identity and Security Management at Novell
Greater Boston Area

Sr. Product Manager - Identity and Security Management at Novell
Greater Boston Area
High voltage manager with a passion for managing people, process, and communication. Possess broad experience delivering global hi-tech products and services for a broad range of functions including Marketing, Sales, Finance, and Operations. Industry experience includes Professional Services, Media, Financial services, Food and Beverage, Hotel and Hi-tech industries. Strategy experience includes building actionable US Market entry plan inclusive of OPEX and CAPEX outlay for a major Costa Rican ITES player.
B.E. (4 Year B.S. in Information Engg); MS (CIS); GC-PM; MBA-Babson '08
* Product management and marketing (Pragmatic marketing certified)
* Operational efficiency through process enhancement and optimization of key metrics
* Strategy - IT as a competitive weapon
(Public Company; NOVL; Computer Software industry)
2008 — Present (1 year)
Product manager with the following responsibilities
- PBU leadership support: product vision and strategy
- Marketing support: STP; SWOTs; Competitive intel
- Sales support: enablement; proof of concept; product presales; and lead qualification
- Engg. Support: PRD; release content;
- Evangelize new concepts
(Public Company; 5001-10,000 employees; NOVL; Computer Software industry)
2001 — 2008 (7 years)
Professional Services Automation
- Oracle application processes and systems - managed rollout to countries (Mexico, Argentina, Australia, and New Zealand) and played a key role in the shared services center effort.
- Implemented PeopleSoft Projects and Billing system
- Implemented a new unified global pricing and costing system
Human Resources
- Implemented integration of PeopleSoft HR with external insurance provider
- Implemented integrated authentication and authorization.
CRM and Sales force automation:
- Increased executive visibility by implementing key indicator reports
- Headed phase out of legacy system and roll-up into new Siebel application.
Workflow
- Improved business processes by implementing several eWorks workflows including the eSow workflow.
Business intelligence
- Was key in implementation of several executive and mid-management end-to-end KPIs
Plus More.
(Public Company; 5001-10,000 employees; CATP; Information Technology and Services industry)
1998 — 2001 (3 years)
CRM and Sales Force:
- Implemented new sales processes and systems over two lifecycles. The first, an in-house system supporting an in-house process for CRM, sales opportunity tracking and staffing. The second, a Siebel implementation supporting best-practice systems and processes - lead tracking, lead qualification (the OnTarget best-practice system), sales funnel tracking, forecasting, forecast roll-ups across product lines and geographies, and measurement against quotas.
- Implemented interfaces to: contract management system, staffing system, and billing systems.
- For Reuters,UK- Forecasting system and reports
- Michigan National Bank: Optimize data load from mainframe to Siebel
Contract mgmt:
- Helped with maintaining the contract management system that tracked contractual agreements with customers along with terms and conditions involved.
Prof. svcs automation:
- Implementation of professional services systems and processes using OPX2 package from Planisware.
(Privately Held; 201-500 employees; Computer Software industry)
January 1996 — January 1998 (2 years 1 month)
PSA - Forecast and Staffing implementation using VB/ORA.
Market Research/Reporting - Custom using C, PL/1, Cobol, JCL, and GUTS.
MBA , Marketing and Global Management , 2005 — 2008
GCPM , Project Management , 2003
MS , Information Systems , January 2001
Information Science 1990 — 1994
If you are a BMS alum, please subscribe to the linked-in group by copying/pasting the following URL in your browser: https://www.linkedin.com/e/gis/2241/1E07FF4A11AC/
PCM+Computer Science. Stood first in school for Comp.Sci.
Running (10k/20k), Cycling, Duathlon.
Pragmatic Marketing
Outstanding achievement for Oracle PAC
NovellOne