
HR Manager , Alshaya International
Saudi Arabia

HR Manager , Alshaya International
Saudi Arabia
Accomplished Human Resources Manager with more than 13 years of service in the Retail/FMCG Sector, at multinational retailers.
• Human Resources Expertise: My employee relations responsibilities have made me skilled at conflict resolution, staffing, development, and personal counselling. For administrative hiring and staff recruiting. I develop position profiles, direct and provide input for employee evaluations and compensation, supervise training and benefits administration, ensure legal compliance and advance policy
• Business Expertise: Credited with significantly impacting bottom line, profitability wherever I have worked, I excel at streamlining less-than-efficient or stagnant business processes and sales operations. My record of achievement is exemplary, as I have successfully directed and managed a wide variety of assignments while meeting or exceeding projections.
• Expertise: in reducing labour costs through negotiations and benefits redesign
• Comprehensive knowledge : of employment law and regulations
• Initiating: A corporate-wide diversity initiative.
• Excellent: customer service/relations, time management , troubleshooting and communications skills developed through 13 years in the FMCG and Retail industry as both a Human Resources professional and a Sales Manager.
• Ability: to perform independently or as part of a team, building cooperative working relationships among management and support staff in order to meet goals and achieve successful results.
• An energetic, enthusiastic approach with proven success in prioritizing time and resources to attain goals and meet project deadlines
My personal and professional education, work experiences, interests, and strengths have all contributed to outstanding business achievements. I am accountable for diverse responsibilities, including servicing clients and the general public.
Union Negotiations, purchasing, branding, marketing, dispute and labour arbitration, Negotiations, Organisational Change, Change management, Labour Law, Account management ,job evaluation , operational hr , aligning hr plan to business planning , people development, succession planning.
(Privately Held; 10,001 or more employees; Retail industry)
January 2008 — Present (1 year 11 months)
- Responsible for the local Human Resources Management within Saudi Arabia for the Fashion & Footwear division.
- Ensures that Human Resources objectives and action plans are developed and implemented to meet the needs of the local operations. -Ensures alignment of activities with corporate policies, objectives and standards.
* Recommend local recruitment opportunities
* Participate in the development of training and development programs for local operations including the roll out of those programs.
* Responsible for facilitating the annual performance appraisal process within the local operations.
* Develop and implement strategies and plans, to achieve the area's localisation requirements.
* Investigates all disciplinary matters adhering to company policy and local labour law.
(Retail industry)
2008 — Present (1 year )
(Public Company; 10,001 or more employees; Retail industry)
April 2006 — December 2007 (1 year 9 months)
- Managing and controlling funds to ensure adherence to approved budgeted expenditure
- Interpreting and communicating the HR direction and strategy
- Advising and consulting on long term HR planning (adequate supply of talent and avoidable loss of skill)
- Scanning the external environment to identify people opportunities and resourcing risks.
- Providing expert advice on regulatory and legislative requirements
- Advising, consulting, reviewing, evaluating and influencing the use of appropriate performance management frameworks
- Identifying, evaluating and directing needs for required change
- Implementing relevant reward and remuneration and recognition frameworks, policies, procedures, tools, techniques and processes
- Interpreting and translating salary and bonus mandates
-Critically evaluate and Identify critical business needs and design
- Developing and implementing methodologies to deliver business unit objectives
- Providing generalist and operational support
(Privately Held; 201-500 employees; Food & Beverages industry)
March 2003 — March 2006 (3 years 1 month)
- Establishing all human resources functions to Startup Company
- Organising and developing training program that provided entire group with leadership, development and goal definition training
- Educating and up-skilling HR and Line Management regarding employee relations standards and procedures
- Providing full HR function through interpreting and executing the business strategy into HR practices and initiatives
- Managing the recruitment process internally and externally
- Implementing policies related to Human Resources planning and managing
- Developing program for recruitment of young talented professionals to the company
- Identifying and allocating mentors for employees with high potential
- Conducting exit interviews with employees leaving the service of the company in order to determine the reasons for termination of service
- Negotiating with trade unions
- Controlling and monitoring the budget to ensure that expenditure is within agreed tolerance
(Privately Held; 51-200 employees; Retail industry)
May 1998 — February 2003 (4 years 10 months)
- Facilitating departmental structuring and change management
- Referring and making recommendations with regard to such prospective employees to departmental managers for final selection
- Implementing company policies
-Initiating, developing and implementing an executive assessment program
- Initiating partnering with management to develop organisational, personnel and employee developmental programs
- Planning and delivering employee development programs
- Shopper Insights: initiating specific category shopper research
- Developing proposals and forged major account relationships
- Improved: performance in all products and brands managed
- Growing revenues, cutting costs, developing unique retailer programs and packages and improving brand image
- Overseeing day to day operations of 8 retail stores in 4 provinces with annual turnover of more than R100 million
- Developing integrated marketing and advertising campaigns
(Privately Held; 51-200 employees; Retail industry)
September 1994 — April 1998 (3 years 8 months)
Developing Employee Assimilation program to improve new employee orientation to company policies and procedures
Preparing training plan to refocus employees after a major reorganisation
Managing staff training program to ensure workforce skills aligned to corporate goals
Reorganising compensation methodology to guarantee competitive reward structure
Directing sales team scheduling, goal settings and motivational seminars
Implementing creative sales contests and incentive programs that increased revenues, boosted morale and minimised employee turnover
Managing sales and operations for retail businesses
L.L.B , Law , 2005 — 2009
Honours , Clinical Psychology , 2002 — 2005
BA , Psychology, Sociology, Economics, Computer Science, HR , 1994 — 1997
High School , English, Arabic, Afrikaans, Maths, Accounting, Economics, Pshyisc , 1988 — 1993
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