Project Director at WHITTMANHART Interactive
Greater Chicago Area
Project Director at WHITTMANHART Interactive
Greater Chicago Area
Certified ScrumMaster (CSM) and Project Management Professional (PMP) with over twenty years experience in software development and system integration. The majority managing teams designing and producing web-based applications with an emphasis on Agile methodologies and database architecture.
Agile, Scrum, CSM, PMP, Project Management, Oracle, SQL Server, MySQL, Business Objects, XML, KML, VoIP, SMS, MMS
(Privately Held; Internet industry)
September 2009 — Present (3 months)
(Privately Held; Marketing and Advertising industry)
November 2008 — September 2009 (11 months)
(Privately Held; Online Media industry)
March 2008 — November 2008 (9 months)
Fostering Agile within the newly formed PMO by utilizing the Scrum methodology on key initiatives.
(Public Company; 51-200 employees; DDDC; Internet industry)
May 2005 — March 2007 (1 year 11 months)
Responsible for all aspects of mission critical e911 and CALEA initiatives mandated for all VOIP companies by the FCC, FBI and DOJ.
Negotiated and maintained all outsourced relationships. The vendor list included Induslogic, an Indian development firm; Intrado & 911Enable, e911 Service providers; and DBADirect, a 24/7 DB monitoring service.
Managed all major customer implementations requiring Web Services, including CSLoxInfo, the largest ISP in Thailand, and Brazil Telecom Internet.
Optimized 24/7 Oracle 10g DB on Redhat Linux for performance, scalability and archival, including the migration to an EMC SAN with no downtime.
Designed and implemented a system to import and monitor VOIP media detail records from RADIUS using Oracle External Tables/XML DB and Tomcat.
Implemented User Defined Metrics to check for statistical anomalies and generate email alerts. Mapped call quality data to Google Earth KML to allow operations to visually monitor status of global network.
(Public Company; 10,001 or more employees; FISV; Information Technology and Services industry)
August 2003 — April 2005 (1 year 9 months)
Managed three Tier I accounts requiring multiple project leaders; generating revenue in excess of $1.5M. Primary conduit for all client communication.
Worked closely with clients to develop viable, cost-effective design documentation and finalized technical specifications with development team.
Managed 10-15 development/QA staff, maintaining detailed project plans to track actual costs against budget and generate customer invoices.
Developed a standard toolkit of estimating, quoting and WBS templates to ensure a consistent approach for all project managers.
Introduced and implemented Business Objects for all reporting needs, including a real-time link between MS SQL based planning system and external AR system.
Developed and conducted SQL training sessions for beginner, intermediate and advanced instruction of professional services staff.
(Privately Held; 201-500 employees; Telecommunications industry)
November 2001 — June 2002 (8 months)
Hired to design and implement a CRM/Trouble Ticket system. Performed the initial discovery process with user community and produced the necessary requirements/design documentation for a three-phase 12-month project plan.
Managed four programmers developing an Oracle Forms front-end, which utilized Heterogeneous Services to access a DB2 billing system. Facilitated weekly meetings with staff and user community during the yearlong project.
Provided mentoring to other members of the department not directly involved with the project. Also responsible for interviewing IT candidates.
Configured all development/production servers and workstations with Apache, Oracle 9i Forms, Developer and Application Server.
(Privately Held; 11-50 employees; Internet industry)
November 2000 — July 2001 (9 months)
Managed a team of eight Java, QA, DBA and network staff developing and deploying Java applets, servlets, Javascript and JSP.
Evaluated and integrated all third party applications, including globalization, synchronization, payment and fraud risk management tools.
Re-architected Oracle 8i DB, normalizing customer management and adding multi-currency capability. Introduced service, invoice and payment transactions.· Designed and developed an Oracle telecommunication package with a real-time rating/least-cost routing engine and associated carrier grade web services.
Planned the 24/7 Oracle environment to allow for seamless backups, data migration and schema changes.
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
January 1995 — November 2000 (5 years 11 months)
Small consulting firm specializing in full life cycle project management and DB architecture.
Conducted initial discovery, requirements gathering and solution proposal.
Managed teams of development, administration and QA staff.
Reviewed Java code and recommended design changes.
Optimized databases to correct performance and integrity issues.
Client List: UBS, Newcourt Financial, CNA Insurance, Comdisco
Bachelor of Science , Computer Science, Math, Accounting , 1982 — 1986
PMP