
Senior IT Architect at IBM
Melbourne Area, Australia

Senior IT Architect at IBM
Melbourne Area, Australia
A proactive, adaptable and conscientious client facing Senior Consulting Architect, George comes with 25+ years of international experience in IT and software engineering with a focus on the defence, finance, telecommunication and geospatial client industries where he has delivered full life cycle business and technical projects with a strong focus on governance, design authority and return on investment
George consistently works to the highest professional standards, drawing on wide ranging technical and business expertise and contacts network in working with customer and program delivery teams towards the production of robust high quality solutions to business problems. He is recognized for his strategic and innovative thinking and has a track record of success.
With a strong passion for team building, knowledge sharing and mentoring the growth of individual team members, George sees a competent core team as a key fundamental of effective solution delivery. To achieve this, he promotes clear and concise communication and partnership between the team members, stakeholders and vendors, thereby ensuring that all participants have an understanding of project/program deliverable and business benefits in line with design authority guidelines. He is an articulate and diplomatic communicator with strong coaching skills.
He is currently working with IBM on one of their largest IT infrastructure projects worldwide. In this project George has a key leadership role in performance engineering and governance, leading a team of 15 architects and with responsibility for the performance management and capacity planning for BHP Billiton’s global IT infrastructure across all solution program streams.
Senior architecture & solution design.
Software engineering, business & management.
Project/product management.
Client relationship and influencing.
Vendor management.
Project, product & architectural strategy.
Mobile & wireless products/software infrastructure.
GIS/Geospatial.
Content delivery.
Real time & embedded systems.
Systems integration & implementation.
Threat Management.
OSS.
Supply Chain.
Defence.
Banking and Finance.
Agile
(Public Company; IBM; Information Technology and Services industry)
February 2007 — Present (2 years 10 months)
Key Responsibilities & Accountabilities
• Fulfill roles of lead architect, project manager and technical manager.
• Formulate and drive key strategic business and solution outcomes.
• Engage with the business and take a leadership role in deal shaping and proposal development.
• Drive business led solution transformation. Act as a catalyst towards delivering strategic solutions.
• Identify strategic and technical risks/issues and develop mitigation strategy.
• Lead solution/project assessment, scheduling and costing activities.
• Take a lead role in managing change.
• Guide and influence team members, client and vendor staff in the accomplishment of the program’s technical, schedule, business and strategic goals.
• Qualify reference end-state and intermediate architectures as well as proofs of concept in accordance with formal Architectural Solution methodologies.
• Manage customer, partner, stakeholder and vendor relationships.
• Balance product management requirements with technical architecture and strategic objectives.
• Team with systems engineers and design authorities to ensure cross system solution integrity.
• Drive SDLC methodologies and concepts across the program to ensure consistent approach to delivery
Key Projects
• Lead IT Architect, Performance Engineering.
Leads a team of 15 architects (in Australia and Singapore) in performance management, capacity planning & governance for BHP Billiton’s global IT infrastructure.
• Telstra Supply Chain Management Transformation.
Business and IT transformation strategy projects for Telstra’s Network Plan Design & Construct business:
- Contract Management & Materials.
- Network planning, design, construction & materials transformation strategy.
- Document Management integration.
- Geospatial integration.
• Telstra OSS Transformation - Integrated Services Layer:
An SOA program of work to transform OSS services and integration between Telstra’s Mobiles, Bigpond & Foxtel systems.
(Public Company; TLS; Telecommunications industry)
2006 — 2006 (less than a year)
Key Responsibilities & Accountabilities
• Strategic design, definition, and architecture.
• Managed customer, partner, subject matter expert and vendor relationships.
• Balanced product management requirements with technical architecture and strategic objectives.
• Design authority for the end to end solution of initiatives meeting cost, quality, schedule and lifecycle constraints.
• Lead the technical assessment and the design of the high level architectural solution ensuring that assessment of each proposal was in accordance with the Telstra Technology Delivery Process (TDP).
• Synthesised and validated designs at system and subsystem levels. Ensured that the solution system was adequately engineered & specified to meet performance, scalability and availability requirements.
• Identified risks and developed mitigation strategies.
• Managed the definition and development of functional interfaces between system components.
• Managed systems engineers and design authorities to ensure cross system solution integrity.
Key Projects
• Senior end to end Solution Architect for Telstra IP Telephony (TIPT) project. TIPT was a $150M program of work to deliver Telstra’s VOIP and general IP services to its Enterprise and Business/Government customers. Building on Telstra’s baseline OSS and BSS systems the program needed to deliver a streamlined activation, billing and service assurance business solution.
• Product Engineer for the Telstra Remote Working project.
Integration of the iPass remote working & security suite with Telstra core network infrastructure providing authentication, secure domestic and global access to the customer enterprise
(Information Technology and Services industry)
2005 — 2006 (1 year )
Sensis Wireless & Location delivers a range of wireless products, location based services/content, and geospatial information (i.e. maps) to 2g, 2.5g & 3g mobile devices on major Telecommunication networks.
Key Responsibilities & Accountabilities
• Technical manager responsible for the strategic management, technical project management, principal architecture and delivery of Sensis wireless & location products and infrastructure.
• Responsibility for the negotiation and design of system requirements, interfaces, acceptance criteria and development processes with customers and partners.
• Balanced product management requirements with technical architecture and strategic objectives.
• Managed telecommunications customers, content delivery partners and delivery platform vendor relationships and engagements.
• Synthesised and validated designs at system and subsystem levels. Ensured that solutions were adequately engineered & specified to meet performance, scalability and availability requirements.
• Identified and managed product development risks.
• Managed development teams, designers and producers to ensure cross system solution integrity.
Key Projects
• Integration of Sensis geospatial & location based services and content with Australian Telco’s (Telstra, Optus, Hutchison/3) mobile platforms and ecosystems.
- Whereis
- Citysearch
- Trading Post
- Sensis Mobile
• Integration of Telstra i-Mode products with Sensis subscription and billing services.
(Public Company; TLS; Telecommunications industry)
2004 — 2005 (1 year )
Key Responsibilities & Accountabilities
• Design authority for the end to end solution meeting cost, quality, schedule and lifecycle constraints.
• Synthesised and validated designs at system and subsystem levels. Ensured that the solution system was adequately engineered & specified to meet performance, scalability and availability requirements.
• Identified and managed product development risks.
• Lead the technical assessment and the design of the high level architectural solution ensuring that assessment of each proposal was in accordance with the Telstra Technology Delivery Process (TDP).
• Managed cross functional technical, customer, vendor and partner groups to ensure cross system solution integrity.
Key Projects
• NAB Managed Operating Environment Threat Management System (Telstra Services Solutions):
- Lead architect and principal designer of the National Australia Bank Threat Management System component of the NAB Managed Operating Environment (35,000 workstations and servers).
- Produced a design built on Microsoft and McAfee technologies to address the NAB’s threat management, system compliance profiling and integrity checking incorporating a distributed deployment, enforced policy, architecture.
- Partnered with customer account teams, stakeholders and vendors in the development of a solution that was tailored to the specific needs of the customer.
- Provided technical and business expertise to support the end-to-end delivery of solution designs.
• Telstra vISP (Virtual ISP) Product Re-engineering
- Re-engineered Telstra vISP product for scalability, agility and resilience.
- Enhanced the vISP product infrastructure security engineering.
- Developed the SOW for integration of a vISP billing module to Telstra Flexcab system.
- Integrated vISP retail services to Telstra wholesale DSL ordering systems (LOLO).
(Public Company; Computer Hardware industry)
2004 — 2004 (less than a year)
Intermec Technologies Corp. provides integrated wired and wireless supply chain information products, services and systems around the world.
Key Responsibilities & Accountabilities
• Comprehensively managed team members, business partners, resellers and customers in the end to end delivery cycle of wireless and RFID software systems to specification and committed dates.
• Responsible for pre-sales strategic solution design (client facing).
• Design authority for the lifecycle of projects based around Intermec wireless technologies.
• Provided expert consultation, assistance and support to other systems consultants.
• Responsible for the generation of hardware and services orders through pre-sales and CRM effort.
• Advised management on risks and contingency plans.
Key Projects
• Supply chain mobile and wireless software systems.
• GPRS/80211 smart roaming applications.
• Automatic data capture applications.
(Information Technology and Services industry)
2001 — 2002 (1 year )
IntelliWhere is a division of Intergraph Corporation and focuses on the spatial and LBS markets.
Key Responsibilities & Accountabilities
• Design authority for the development of the Intergraph IntelliWhere ‘OnDemand’ wireless GIS product.
• Managed an international team of 15 personnel.
• Established development partnership with Retriever Communications.
• Key player in defining the corporate product and architecture strategy for the Company.
Key Projects
• Lead Product Development Architect for the IntelliWhere OnDemand Wireless GIS Product. OnDemand is an Intergraph/IntelliWhere wireless product which integrates with the Intergraph Geomedia product set putting an organisation’s mapping and asset management data from the Corporate GIS into the hands of the mobile workforce i.e. Government, transportation, utilities, and the military.
- Lead product development architect and designer of the IntelliWhere ‘OnDemand’ wireless GIS & Asset Management product set and enterprise integration architectures.
- Lead a group of architects, GIS specialists and business analysts, integrating design activities into the Intergraph Geomedia environment and product range roadmap.
- Leveraged OnDemand functionality against competitive products.
• IntelliWhere OnDemand and Retriever Communications wireless work order system integration. This integration project allowed spatial and asset information to be delivered to a wireless device along with location specific work-order data using Intergraph’s Geomedia & OnDemand LBS platform.
- Design authority for the integration of the IntelliWhere ‘OnDemand’ product set with Retriever Communications enterprise and wireless work order management products to create a combined marketing channel for the two companies:
(Privately Held; Information Technology and Services industry)
2000 — 2001 (1 year )
Avanade is a global joint venture between Microsoft and Accenture that leverages Microsoft platforms to deliver reliable and scalable enterprise technology.
Key Responsibilities & Accountabilities
• Australasian technical lead and senior architect/consultant for mobile & wireless systems.
• Managed the architecture & design of integrated mobile front-end and enterprise back-end systems, leveraging Microsoft’s & Avanade’s mobile component architectures and server platforms.
• Managed the mobile and wireless development team. Provided career mentoring and training to junior engineering staff.
• Project managed all development, integration and marketing activities.
• Championed the enablement of new information channels and business models. Partnered with the leadership team in determining technical direction of the organisation.
• Supported pre-sales and marketing initiatives through participation in bid proposal and market studies.
• Extended existing applications & transactions to new platforms.
• Established close working relationship with Avanade partners, stakeholders and Microsoft in Redmond.
Key Projects
• Design authority and technical lead for the development of Avanade wireless solutions & base applications:
- CRM, Medical/pharmacy, Mobile Lending.
- Location Based Services, Utility, Transport, Wireless enterprise.
(Public Company; UIS; Information Technology and Services industry)
1992 — 2000 (8 years )
Unisys in Australia specialised in developing and delivering document and cheque processing software systems to the Australian and Asian banking industry.
Key Responsibilities
• Management, project management, principal architecture and delivery of payment systems and consultancy services for Unisys On-Line Capture customers in Australian, Asia and the US:
• Maximised customer investment in Unisys systems. Implemented solutions to enhance the client’s competitive advantage.
• Utilised my technical, business and customer skills for bid activities, SOW development and post sales activities.
• Solid history of success of building relationships with the customer and its senior management team.
• Track record of success in strategic planning, problem management and contract negotiation.
• Managed a team of 15 people as well as vendors & customers in joint development projects.
• Met all annual financial targets, returning an average profit which exceeded objectives.
• Responsible for the Unisys payment systems group support division annual budget, P&L, SLA’s and all support contracts including negotiation and delivery. Grew revenue and maintained margin targets.
• Identified strategic and technical risks and develop mitigation strategies.
• Traveled extensively on business throughout Australia and Asia, working with Australian, American and Asia Pacific major banks, vendors and Unisys field offices.
• Received a Corporate award for delivering the first high speed cheque imaging solution to China.
Key Projects
• Cheque processing/imaging applications development and systems support for Australian, Asian and American banks.
• Peoples Bank of China. Lead architect and developer of first high speed cheque imaging solution to be delivered to China.
• Designed and implemented the groups knowledge base & release management system.
(Public Company; UIS; Information Technology and Services industry)
1988 — 1992 (4 years )
Unisys Scotland designed and manufactured cheque processing hardware and software for global markets.
Key Responsibilities & Accountabilities
• Design, enhancement and support of document/cheque processing base and business applications.
• Partnered with Unisys global branch offices, vendors and resellers in the support and resolution of customer business and system problems.
• Key player in Unisys customer account & relationship management effort.
• Met all contractual requirements, schedules, budgets and ISO 9001 quality standards/targets.
• Extensive worldwide travel providing pre sales, post sales and troubleshooting services to customer sites, vendors and Unisys branch offices in the U.S., Hong Kong and China.
Key Projects
• Development and delivery of solutions implemented into proprietary operating systems and finance applications as new features or customer requested modifications (RTOS & EPROM).
• RTOS (real time operating system) and application design.
• Embedded systems design and implementation.
• Design and implementation of system software development and debug tools.
Key Achievements
• Received numerous awards and letters of recommendation from US and Australian Banks.
(Information Technology and Services industry)
1985 — 1988 (3 years )
Marconi (GEC) command and control systems is a manufacturing unit responsible for the production of gun control & mobile radio systems.
Key Responsibilities & Accountabilities
• Design authority for complex real-time systems for Marconi and the UK Ministry of Defence (MOD).
• Lead analyst, designer and programmer for all software development, object definition, interface standards & architectures, subsystems and software infrastructure.
• Delivered application and system architectures to support the requirements of the infrastructural software systems used as the foundation of application systems built for the MOD.
• Established all system development, design, coding and documentation standards. Additionally defined and designed all supportability and scalability requirements, implementation methods and standards.
• Utilised formal code and system design methodologies (Marconi & MOD).
Key Projects (details protected by British Official Secrets Act)
• Designer and Lead Programmer for FWAM (Full Width Attack Mine) Weapons Systems Project:
- Weapons systems on-board systems software.
- Test harness design & development.
- Manufacturing quality assurance/factory data collection IT system for MOD.
• Designer and Lead Programmer for PROSPER project: A distributed real-time financial contracts, quality assurance and dispatch system.
• Designer, Architect and Programmer for Development System Framework Project:
- Security, validation, messaging, print spooling and data capture sub-systems.
- Menu generation system including fully integrated context sensitive help system
- Application recovery system.
- System engines, object and interface architectures.
- Communication system for messaging between concurrent memory based operating systems.
(Privately Held; Computer Software industry)
1984 — 1988 (4 years )
I owned and operated, in partnership, a computer games Design and Development Company whose primary relationship for marketing and distribution in the UK was with Ocean Software.
Principal architect and programmer for Commodore products. I designed and developed:
• Game & graphics development systems.
• Graphics & game engines.
• System objects design and interrupt systems (sound and animation).
• Database design, graphics design.
• Data compression & decompression systems.
Key Projects
• Yie Ar Kung-Fu (1985).
• Green Beret (1986).
• Moonshadow (1988).
• Zone Trooper (1989).
(Information Technology and Services industry)
1984 — 1985 (1 year )
Quadra was the in-house software development house for Glass Glover, a distribution company in the UK.
I was part of a small team responsible for the design, development and support of order processing systems, including goods-in processing and distribution.
Microsoft Certified Professional + Internet (MCP+I) 2000
Microsoft Certified Systems Engineer (MCSE) 2000
Computer Data Processing 1980 — 1982
• Computer Languages/Techniques & Programming
• Communications & Report Writing
• Management Information Systems
• Management & Finance
• Cost Accounting
• Business Systems Analysis
• Computer Systems Design
• Systems Design
• Computer Organisation
• Law & Government
• DP Management & Information Processing
Music, Art, Film, Web site development
Numerous Unisys Corporate awards for outstanding performance.
Unisys Corporate award for delivery of first high speed cheque image processing system in China.
Numerous letters of commendation from US & Australian customers (i.e. Great Western Bank, ANZ Bank).