Technical Support Specialist
Almere Stad Area, Netherlands
- Current
-
- Technical Support Specialist (Uitwijk Specialist) at Getronics
- Past
-
- Technical Business Support Specialist at Joost
- Windows Sysadmin and Developer at Joost
- ABOR Medewerker at DHV
- Support Engineer at DHV
- ADSL Taskforce at Planet Media Group
- Education
-
- NCOI
- Hogeschool van Utrecht
- Hogeschool van Enschede
- Recommended
-
7 people have recommended Wouter - Connections
-
202
connections
- Industry
- Information Technology and Services
- Websites
Wouter Simons’s Summary
Support specialist and developer, focused on delivering truly helpful support to end users. Strong coaching skills help sharing knowledge and experience with more junior collegues.
Wouter Simons’s Specialties:
Complaint handling, analysing complex problems with many variables, structuring support organisations, documentation maintenance and creation.
Wouter Simons’s Experience
-
Technical Support Specialist (Uitwijk Specialist)
Getronics
(Public Company; 10,001 or more employees; GTN; Information Technology and Services industry)
March 2008 — Present (1 year 9 months)
In this position I am partly responsible for delivering an IT continuity service to clients in the form of backup and continuity management. I am part of the Microsoft team, which means that my primary responsibility is to be able to quickly restore a customer environment on a standardized hardware platform.
-
Technical Business Support Specialist
Joost
(Privately Held; 51-200 employees; Information Technology and Services industry)
November 2007 — February 2008 (4 months)
-
Windows Sysadmin and Developer
Joost
(Privately Held; 51-200 employees; Information Technology and Services industry)
October 2006 — October 2007 (1 year 1 month)
-
ABOR Medewerker
DHV
(Information Technology and Services industry)
2005 — 2006 (1 year )
-
Support Engineer
DHV
(Information Technology and Services industry)
2002 — 2005 (3 years )
-
ADSL Taskforce
Planet Media Group
(Public Company; Information Technology and Services industry)
2001 — 2002 (1 year )
Wouter Simons’s Education
-
NCOI
2004 — 2006
-
Hogeschool van Utrecht
Electrotechniek/Telematica 2000 — 2001
-
Hogeschool van Enschede
Technische Natuurkunde 1999 — 2000
