Jules Galagarza

Current

IT Manager, XChange at Everything Channel (XChange)
Support Coordinator at TechWeb (Events)
Webmaster at Infinity (Freelance)

SYSTEMS SPECIALIST at UBM LLC

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Past

SYSTEMS ANALYST at Liz Claiborne - Monet International
WEBMASTER EDITOR (Freelanced) at Memorial Sloan-Kettering Cancer Center
APPLICATION SYSTEMS ANALYST (Freelanced) at DKNY

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Education

College of Aeronautics

Recommended

1 person has recommended Jules

Connections

24 connections

Industry

Information Technology and Services

Websites

Jules Galagarza’s Summary

My main goal is to be in an environment that will allow for creativity and best utilize my talents to further develop my leadership skills that in turn will lead to a more rewarding position. My varied and extensive technical experience provides me with the flexibility and adaptability to tackle many challenges. This in turn will provide me with the organizational and communication skills needed for problem management, planning, commitment, and resolution.

Jules Galagarza’s Specialties:

UNIX shell scripting. XML Editing, HTML Editing, JavaScript Editing, CSS Editing, and Flash Editing. Root Cause Analysis and Problem Management.

Jules Galagarza’s Experience

IT Manager, XChange

Everything Channel (XChange)

(Privately Held; Information Technology and Services industry)

2009 — Present (less than a year)

Manage LAN for Event Managers and Show Daily press room at XChange events.
Provide technical assistance for event attendees and exhibitors.
Support Coordinator

TechWeb (Events)

(Information Technology and Services industry)

2008 — Present (1 year )

NOC Services at Interop and Web2.0 events.
Provide technical support for exhibitors and attendees.
Webmaster

Infinity (Freelance)

(Information Technology and Services industry)

February 2001 — Present (8 years 10 months)

Provide web support for a couple of not for profit organizations.
SYSTEMS SPECIALIST

UBM LLC

(Public Company; UBM; Publishing industry)

September 2000 — Present (9 years 3 months)

Managed Mac OS/Microsoft Windows workstation deployment, installation, support, and configuration in all New York and other branch offices throughout the US.
Managed support for a mixed OS/network environment. e.g. Mac OS X, Microsoft Windows 2000 thru XP, and Mac OS 9 (Classic). Novell, Windows 2000 and 2003 Server-Active Directory, Apple Xserve.
Hardware and software asset management and reporting.

Developed tools and procedures for Mac OS X Active Directory migration:
Developed applications to bind Mac OS X workstations to AD Domain and migrate local accounts to AD.
Documented procedures for migrating all Mac OS X workstations to Active Directory.

UNIX shell scripting.
Mac OS X Server and Microsoft Windows Server Administration.
Maintenance of Daily Backups (LTO tape management).
Quark Publishing System (QPS) Administration.
Standardized applications for corporate deployment (LANDesk boot server and Mac OS X Server NetBoot via NFS).
Assisted in developing and implementing company's business continuity plan for IT auditing and DR.
Remote support via LANDesk, Timbuktu Pro, Apple Remote Desktop, Windows Remote Desktop Connection and other VNC server/client software.
VPN Configuration. (PPTP and IPSec)

Application support:
Support Microsoft Office, Adobe CS, QuarkXpress, etc.
Migrated users to Outlook from various mail clients.
Support Lotus Notes r6 - r8.x - WIN/Mac OS.
Support Microsoft Outlook/Entourage - WIN/Mac OS.
Support font management systems (Suitcase, Font Reserve, etc.).
SYSTEMS ANALYST

Liz Claiborne - Monet International

(Public Company; LIZ; Apparel & Fashion industry)

October 1997 — September 2000 (3 years )

Supported Mac OS/WIN workstations.
Provided level 1 and 2 support for 200 users in a Mac OS/AppleShare IP Client and Windows/Novell Netware Client environment.
Configured Mac OS Open Transport (AppleTalk, TCP/IP, ARA, PPP) for client-server connections.
Provided technical support on all major Internet browsers, Email clients, and Newsgroup readers. (e.g. Netscape Communicator, Microsoft IE, Microsoft Outlook Express, Microsoft Exchange, Eudora, NewsWatcher, etc.)
Installed, configured, and supported all software and hardware for Mac OS/WIN.
Provided help desk support for 200 end users with Microsoft Office and SAP.
Digital Photography and Scanning of Materials (Merchandise/Product).
Digital Image Editing with Adobe Photoshop.
Designed Microsoft Access report for product catalogue.

SAP Administration:
POS (EDI) sales and inventory data population of SAP tables and MS Access databases.
Edited EDI 852 documents for product activity data reporting.
POS Tracking & Analysis (SAP reporting)
Accessed SQL Server database for Informix tables.

HP-UX/UNIX administration.
WEBMASTER EDITOR (Freelanced)

Memorial Sloan-Kettering Cancer Center

(Non-Profit; Hospital & Health Care industry)

October 1996 — October 1997 (1 year 1 month)

HTML Editing
Web Site Maintenance
Web Server Support
APPLICATION SYSTEMS ANALYST (Freelanced)

DKNY

(Public Company; Apparel & Fashion industry)

October 1996 — October 1997 (1 year 1 month)

Provided application support for Microsoft Office and Lotus 123.
Developed and maintained spreadsheet Templates/formats.
Mac OS/WIN technical assistance.
Assisted in maintaining product line catalogue for quarterly sales markets.

Jules Galagarza’s Education

College of Aeronautics

Vocation , Engineering Technology, Computer Science , 1987 — 1990

Activities and Societies:

Student Pilot, Technical/Mechanical Drawing