
Technical Writing and Documentation Services at Wing Group, LLC/STC-NNE Chapter President
Greater Boston Area

Technical Writing and Documentation Services at Wing Group, LLC/STC-NNE Chapter President
Greater Boston Area
Wing Group, LLC is an award-winning documentation services company based in Nashua, NH.
We provide turn-key, in-house documentation services that include technical writing, editing, and illustrating.
We also provide contract technical writers, editors, illustrators, and other documentation professionals for short-term and long-term projects for both the commercial and military industries.
For more information about our services, visit us at www.wing-group.com or
call us at 603-791-4363.
Deliverables:
- Manuals
- Online Help
- Release Notes
- Training/eLearning
- Operation & Maintenance Manuals (O&M)
- Illustrated Parts Breakdowns (IPBs)
- Illustrated Parts Catalogs (IPCs)
Tools:
- Adobe FrameMaker
- RoboHelp
- Illustrator
- InDesign
- Acrobat
- Captivate
- Microsoft Office
- Quadralay WebWorks
- Arbortext Epic
- AuthorIT
- SnagIt
- CMS
Experience with structured writing, topic-based writing, DITA, XML, Info Mapping.
(Writing and Editing industry)
2000 — Present (9 years )
- Provide in-house documentation services including creating user guides, technical manuals, online Help, and more.
- Provide onsite and/or offsite contract technical writers, technical editors, and illustrators.
-Clients include: Draeger Medical, Myomo, Inc., Millipore, IDEXX Laboratories, Schneider Electric, Telelogic (now IBM), Phoenix Controls (Honeywell Company), PaperThin, Liberty Mutual, AeroSat, B/E Aerospace, BIO-key International, Hewlett-Packard, and more.
(Non-Profit; Non-Profit Organization Management industry)
1999 — Present (10 years )
- STC-NNE President (2008-Current)
- STC-NNE First Vice President (2006-2008)
- STC-NNE Second Vice President (2005-2006)
- STC-Boston STACIES Award Banquet Coordinator (2003-2007)
- STC-NNE Interim Webmaster (2002-Present)
- STC-NNE Workshop Manager (2007)
- STC-NNE Job Bank Manager (2002-2005)
- STC-Boston Online Communication Judge (2002-2005)
- STC-Boston Technical Publications Judge (2003-2005)
- International Technical Publications Judge (2004, 2005)
- Senior Member
- 2005 STC Technical Publications Competition – Excellence Award for BIO-key PacketCluster APIServer Manager WebHelp
- 2004 APEX Award for Publication Excellence for Liberty Mutual CCL Administrator's User Guide
- 2004 NH's Best Small Service Business Site Award for www.wing-group.com
- 2003 STC Technical Publications Competition – Merit Award for Liberty Mutual CCL Administrator's User Guide
- 2000 The Integrity Group Excellence in Client Service Award
- 2000 Compaq Recognition Award