Will Sansbury

Current

• Senior Information Developer and ScrumMaster at Ipswitch

Past

• Information Developer at Ipswitch
• Web Designer at PowerServe International
• Partner/Web Developer at Mental Soup, LLC

• Web Design Manager at MetroQuest, Inc.
• Web Production Artist at Globalnet International

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2 more...

Education

• Southern Polytechnic State University
• Augusta State University
• John S. Davidson Fine Arts School

• Cooper U

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1 more...

Recommended

5 people have recommended Will

Connections

77 connections

Industry

Writing and Editing

Websites

• My Blog
• My RSS feed
• My Résumé

Will Sansbury’s Summary

Improving user experience by applying usability principles to interface design and user documentation

Will Sansbury’s Specialties:

Skills: user documentation, usability testing, interface and interaction design, graphic design, agile development (scrum)

Technologies: HTML, ASP, PHP, Javascript, VBScript, XML, CSS

Tools: Author-it, Word, Framemaker, RoboHelp, Photoshop, Illustrator, Flash, Pagemaker

Will Sansbury’s Experience

• Senior Information Developer and ScrumMaster

  Ipswitch

  (Privately Held; 51-200 employees; Computer Software industry)

  February 2007 — Present (1 year 9 months)

  ­­Design, prototype, test, and document user interfaces of Windows and Web‐based software
  
  Produce end‐user and marketing collateral for WS_FTP and WhatsUp product lines, including user guides,
  help systems, Web site copy, and video tutorials
  
  Improved quality of documentation by developing document templates and Ipswitch style guide
  
  Conduct heuristic usability reviews and usability tests of new user interfaces
  
  Serve two Scrum teams as ScrumMaster

• Information Developer

  Ipswitch

  (Privately Held; 51-200 employees; Computer Software industry)

  December 2003 — February 2007 (3 years 3 months)

• Web Designer

  PowerServe International

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  July 2001 — December 2003 (2 years 6 months)

  Managed Web development projects from sales to customer acceptance
  
  Worked with customers to clarify and define requirements, then devised and executed a project plan
  
  Provided technical and customer support for over eighty customers
  
  Wrote monthly column about business and Web technology for local business magazine

• Partner/Web Developer

  Mental Soup, LLC

  (Internet industry)

  August 1999 — July 2001 (2 years)

  Worked with a team to design, develop, and maintain Web sites for corporate customers
  
  Designed and managed proprietary software applications including a content management system and an e‐commerce engine
  
  Performed marketing, human resources, and customer support functions

• Web Design Manager

  MetroQuest, Inc.

  (Internet industry)

  June 1997 — August 1999 (2 years 3 months)

  Led a department of five to develop Web sites for customers
  
  Assessed customer requirements, designed solutions, and managed team during completion of the project
  
  Delivered projects within schedule and budget constraints

• Web Production Artist

  Globalnet International

  (Internet industry)

  January 1997 — April 1997 (4 months)

  Produced working Web sites from mockups provided by designers
  
  Created workflow process to manage development process of multiple concurrent projects

Will Sansbury’s Education

• Southern Polytechnic State University

  MS, Information Design and Communication, 2008 — 2010 (expected)

• Augusta State University

  Bachelor of Arts, English, August 1997 — December 2002

  Activities and Societies:

  The Bell Ringer (student press), Honors Program, Wesley Foundation

• John S. Davidson Fine Arts School

  Visual Arts, Writing 1989 — 1997

• Cooper U

  Interaciton Design Practicum 2006

Additional Information

Will Sansbury’s Websites:

• My Blog
• My RSS feed
• My Résumé

Will Sansbury’s Interests:

Usability, Web standards, Web design, photography (digital and film), agile development, single sourcing

Will Sansbury’s Groups:

Society for Technical Communication, Usability Professionals' Association, Author-it users' group, Author-it Certified Consultant, Certified ScrumMaster

•    Usability Professionals' Association International (UPA-I)
•    Society for Technical Communication
•    Catalyze Community
•    Agile Atlanta User Group

Will Sansbury’s Honors:

Merit Award from STC Atlanta Chapter, 2007-2008

Will Sansbury’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch