Will Munslow

Current

• Software Engineer at Nuance Communications
• Applications Development Lead at SNAPin Software

Past

• Software Design Engineer at Action Engine Corp.
• Software Engineer at Tumbleweed Communications
• Software Test Engineer at Worldtalk

• Software Test Engineer at Intermind Corporation

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Education

• Highline Community College
• Mt. Rainier High School

Recommended

6 people have recommended Will

Connections

78 connections

Industry

Computer Software

Will Munslow’s Summary

Front-end and middle-tier developer, with a focus on user interface and getting great projects finished fast. I excel at learning quickly and am easily able to work independently. I love startup companies, and am able to jump in and help out where needed.

Will Munslow’s Specialties:

JavaScript, HTML, XML, interpreted languages, user interface/usability design, mobile devices, troubleshooting.

Will Munslow’s Experience

• Software Engineer

  Nuance Communications

  (Computer Software industry)

  2008 — Present (1 year )

  Company expert on over-the-air installations and updates to a variety of mobile devices
  - Wrote logic that downloads and installs the application experience, updates it silently as required, and updates the core interpreter application
  - Updater and installer work with a variety of different mobile carriers and devices
  - Provide troubleshooting assistance to deployment teams
  - Continually update the application logic to provide better error handling and troubleshooting details
  - Challenges of this application include balancing the speed, memory and disk space requirements of resource-restricted mobile devices with new feature requests to support GSM, CDMA, smartphones and feature phones
  
  Developed internal web application in XML-based language to collect and aggregate test results
  - Test results were uploaded in a JSON format
  - The web application development included gathering requirements from internal stakeholders, creating easy to read charts, and adding highlighting and other visual cues to easily identify problem areas
  - Problem areas could be further explored using the tool, to see information about devices, operating systems and specific test results
  - The web application processed thousands of test results from many different devices, most of which were run on a near-daily basis
  - Challenges of this project included expedient processing of a large quantity of data, as well as learning the proprietary in-house XML-based language during the course of the project

• Applications Development Lead

  SNAPin Software

  (Privately Held; Computer Software industry)

  June 2004 — Present (5 years 6 months)

  Developed End-User Mobile Applications
  - Wrote XML and JavaScript applications to run on mobile devices
  - Worked with customer-facing program managers to design application content and flow, taking into account usability on a small-screen with limited user input options
  - Worked with a variety of phone OSs, including Windows Mobile and Symbian
  - Managed dynamic content and maintainability while still meeting customer goals for end-user experience and device performance

• Software Design Engineer

  Action Engine Corp.

  (Privately Held; Computer Software industry)

  January 2002 — June 2004 (2 years 6 months)

  Wrote XSLT/XML/HTML-like markup to display content (sports, news, etc) on handheld devices (mostly mobile phones). The XSLTs transformed the content from the server in XML format and turned it into an HTML-like format for the interpreter on the client. Before this, I didn't know XSLT and had to learn it quickly.

• Software Engineer

  Tumbleweed Communications

  (Public Company; TMWD; Computer Software industry)

  November 1999 — October 2001 (2 years )

  Built a web front end for configuring an email firewall server. HTML, Javascript, SQL, ASP, and glanced at some Java when the ASP was thrown out and the entire thing was rebuilt on Struts.
  
  I was introduced to Web and Software Usability and read a lot of books by Nielsen, Norman, Krug, Zeldman, et al. Web Usability was exploding at this time and there were lots of discussions about how to display many different views of the data to the user in a way that made sense.

• Software Test Engineer

  Worldtalk

  (Computer Software industry)

  June 1997 — November 1999 (2 years 6 months)

  Tested client and server email security products, most through ad hoc testing.
  
  We wrote an automated test tool in Perl that created email messages that used a tool to shoot them at the server over SMTP, then checked the results via POP3 to verify the server policies were correctly applied.

• Software Test Engineer

  Intermind Corporation

  (Privately Held; Computer Software industry)

  December 1996 — June 1997 (7 months)

  Intermind built a software product that was ahead of its time. It allowed websites to syndicate data almost exactly how RSS does it today. It also used a web browser as its User Interface that really confused people since at the time, browsers were used to view websites "out there" and the software ran on the client side.
  
  My job was to test the client software to make sure it correctly updated connectors (feeds) and displayed the results.

Will Munslow’s Education

• Highline Community College

  Associate of Arts , Writing , 1991 — 1993

• Mt. Rainier High School