Willie Carter

Current

• Principal Consultant at Quantum Associates, Inc

Past

• Vice President Quality/Operations Support at International Jensen Inc
• Director of Strategic Quality Enhancement at Dexter Corp-Automotive Materials Div.
• Director of Quality at Reichhold Chemicals-Swift Adhesive Div

• Director of Operations at Reichhold Chemicals-Swift Adhesives Div.

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Education

• Roosevelt University
• Southern Illinois University

Recommended

10 people have recommended Willie

Connections

190 connections

Industry

Management Consulting

Websites

• My Company

Willie Carter’s Summary

A seasoned operations/quality professional with a record of success in discrete, continuous and batch manufacturing. Experienced in creating customer value for manufacturing and service industries. Accomplished at eliminating waste in all its forms, time, cost, and materials in manufacturing, administrative and management processes.

Some 38 years experience in operations and quality improvements. Interested in helping small to Fortune 1000 companies create customer value by reducing costs, increasing process efficiency, improving quality and increasing the participatory power of their people.

Certifed Lean Sensei, Certified Manger of Quality and Organizational Excellence, and Certified ISO 9000 Lead Assessor. Adjunct Instructor at Roosevelt University teaching Statistics, Operations Management, and Executive Leadership to BA/MBA students. Author of the book "Process Improvement for Administrative Departments."

Willie Carter’s Specialties:

Providing solutions for creating customer value utilizing Lean thinking, cross-functional process mapping/cycle time reduction, quality management systems, and team problem solving/teambuilding.

Willie Carter’s Experience

• Principal Consultant

  Quantum Associates, Inc

  (Management Consulting industry)

  December 1999 — Present (9 years 8 months)

  Operations improvement consultant with a passion for developing solutions for creating customer value. Areas of expertise include Lean Process Improvement, ISO 9000, Hoshin Planning, Business Process Mapping, and Team problem solving/teambuilding.

• Vice President Quality/Operations Support

  International Jensen Inc

  (Privately Held; 1001-5000 employees; Electrical/Electronic Manufacturing industry)

  August 1994 — June 1998 (3 years 11 months)

  Reported to Chief Operating Officer. Responsible for corporate quality, purchasing and logistics. Directed six quality managers, 10 exempt purchasing employees and 4 exempt logistics associates. Also served in administrative capacity for a design-engineering group of 35 engineers.
  
  ·Decimated the reject rate from 25,000 PPM to 2500 PPM 6 months after implementing QS 9000 company-wide (7 locations). Brought QS 9000 project in two months under schedule and $30,000 under budget.
  ·Built a scrap reduction team for the $20MM magnet division to cut scrap costs from $5.0MM to $2.3MM in one year.
  ·Slashed the cycle time of the product development process for the paper cone division from 18 months to 6 months.
  ·Reduced the cost of poor quality for the consumer products division by $750,000 in 8 months.
  ·Outsourced the logistics function saving the company $250,000 per year and improving on-time delivery 20%.

• Director of Strategic Quality Enhancement

  Dexter Corp-Automotive Materials Div.

  (Public Company; Chemicals industry)

  May 1992 — May 1994 (2 years 1 month)

  Reported to the Division President. Responsible for divisional quality objectives in U.S. and Europe which included strategic quality planning, ISO 9000/QS 9000 implementation, business process improvement.

• Director of Quality

  Reichhold Chemicals-Swift Adhesive Div

  (Public Company; 1001-5000 employees; Chemicals industry)

  June 1989 — April 1992 (2 years 11 months)

  Reported to Division President. Directed one manager, 4 exempt employees. Responsible for divisional quality effort in the U.S., Canada and Europe and the Safety/Regulatory functions in the U.S.
  
  ·Cut divisional cost of poor quality by $15 million in two years.
  ·Implemented SPC throughout the division reducing defects 15%.
  ·Assisted in the ISO 9000 certification of two British facilities.
  ·Automated the MSDS delivery process reducing cycle time from 7 days to 1 day.
  ·Implemented pro-active safety programs reducing loss time accidents at U.S. plants by 30%

• Director of Operations

  Reichhold Chemicals-Swift Adhesives Div.

  (Public Company; 1001-5000 employees; Chemicals industry)

  April 1986 — May 1989 (3 years 2 months)

  Reported to Division General Manager. Responsible for 16 U.S. manufacturing facilities, purchasing, safety and regulatory and engineering functions. Directed 19 managers, 5 engineers, 20 exempt and 250 union and non-union manufacturing employees.
  
  ·Increased plant production capacity at major manufacturing facility 28% provided for increased sales opportunity of $7MM without increase in capital expenditures
  ·Reduced product defects of major manufacturing plant from 10% to 2% in one year saving $800,000
  ·Reduced raw material costs $3 million
  ·Implemented workplace organization methodologies cutting safety related costs by $200,000 annually
  ·Increased overall division inventory turns from 5 to 9 by utilizing lean management techniques in the plants
  ·Improved customer order fulfillment from 28 days to 5 days for 95% of customer orders

Willie Carter’s Education

• Roosevelt University

  MBA , Operations Management , January 1973 — June 1975

  Graduated with honors

  Activities and Societies:

  Beta Gamma Sigma

• Southern Illinois University

  BA , Chemistry , September 1964 — August 1969

  Received American Chemical Society approved degree.

  Activities and Societies:

  Kappa Alpha Psi

Additional Information

Willie Carter’s Websites:

• My Company

Willie Carter’s Interests:

My hobbies and interests are wide and varied, and include golf, gardening, history, current events and teaching as well as working out at local health club.

Willie Carter’s Groups:

Senior Member of American Society for Quality (ASQ), Institute of Management Consultants, Society of Manufacturing Engineers, Association for Manufacturing Excellence, Society of American Military Engineers, Society of Manufacturing Engineers.

•    Illinois Executives Network
•    Southern Illinois University Saluki Alumni Network
•    Lean Practitioners
•    Roosevelt University MBA's
•    Superfactory
•    Association for Manufacturing Excellence (AME)
•    Continuous Improvement, Six Sigma, & Lean Group
•    Global Lean & Six Sigma Network
•    IMC Chicagoland
•    Global Manufacturing Executive Forum
•    ASQ Service Quality Division
•    Beta Gamma Sigma Honor Society
•    Lean Value Stream Leadership Forum
•    SIU
•    Roosevelt University Alumni
•    FEDERAL BIZ Network - Government Stimulus Teaming Jobs PMI Consulting Funding Sales Opportunities
•    Chicagoland Consultants and Contractors - CCC
•    The Dexter Corporation Alumni
•    ASQ Lean Enterprise Division
•    Circle J
•    Lean and Green Summit

Willie Carter’s Honors:

Stratmore's Who's Who-2000-2001, Marquis Who's Who in the Midwest-1992-93, American Society for Quality Section 1212 Achievement Award-2003. IRCA Certified ISO 9000 Lead Assessor, ASQ Certified Manager of Quality and Organizational Excellence, Certified Lean Sensei.

Willie Carter’s Contact Settings

Interested In:

• consulting offers
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch