
Founder at Mobile Apps Express
China

Founder at Mobile Apps Express
China
William is a dynamic executive with over 15 years of successful achievements in strategic partnerships, new business development and product marketing. William has extensive experiences in building enterprise mission-critical system for financial institutes, telecom industry and Internet companies. With entrepreneurial and international background, William founded KC Software, Inc. to provide technology and information consulting services for Fortune 500 companies. While at KC Software, William also developed two subscription-based CRM (Customer Relationship Management) products for small and medium size businesses and for the health care industry. At United States Postal Services, one of KC Software’s clients, William redesigned and implemented the very large-scale nationwide call center management SOA (Service-Oriented Architecture) system, which made it possible for U.S. Postal Services to integrate on demand services throughout the web and IVR(Interactive Voice Response). With proven track record of managing and leading technology teams, William built teams by coaching and inspiring people to maximize the individual’s and the whole team’s potential. William is also the founder of a few web 2.0 sites that are constantly pushing the web innovation envelopes. Currently, William is currently focusing on mobile software development (iPhone, Android, etc) in the greater China area.
(Internet industry)
September 2009 — Present (4 months)
iPhone & Android mobile application off-shoring/outsourcing service.
We develop games, branded and enterprise mobile apps.
(Privately Held; Information Technology and Services industry)
December 1998 — Present (11 years 1 month)
Provide consultancy on Information Technology to large companies such as United States Postal Services, TIAA-CREF, MCI/Worldcom, Apple Computer Inc. as well as internet startup companies. KC Software's work includes call center CRM, video distribution/streaming products, financial services, internet technologies innovation, portal internationalization/localization.
(Internet industry)
August 2006 — July 2009 (3 years )
MyBidList.com is the most flexible and portable auction platform in English/Traditional Chinese/Simplified Chinese. It penetrated into more then 90 countries in just 3 months of beta testing period and has enjoyed its healthy growth from its grass-root approach and the word of month effect from satisfied user community.
1). Power auction platform (GarageSale.com.tw) for the largest non-profit online community about Taiwan in English - forumosa.com
2). Power auction platform for the largest English parents network forum in Taiwan - parentpages.net
3). Provide auction features for numerous personal blogs, online communities and company web sites.
4). Continue Web 2.0 innovations and mashup, such as video+audio auction, paypal and google checkout integration, reputation (feedback) system with Rapleaf.com, dynamic filtered RSS, personal/community own auction/fundraiser, integration of plaxo contact, unlimited themes on item level, electronic flyers, auction buttons.
(Non-Profit; Financial Services industry)
May 2006 — October 2008 (2 years 6 months)
* Successfully advised and completed the strategic initiative to transform TIAA-CREF to a modern web-enabled financial service.
* Participated in both architecture and web presentation levels development.
* Involved in infrastructure level of design and implementation.
* Advised and recommended new and improved platform level middle tier solutions to archive optimized ROI in development planning and implementation.
* Expert in Service Oriented Architecture development (Java, WebLogic etc.).
(Internet industry)
July 2007 — March 2008 (9 months)
www.digitfan.com is a social network web site that connects people through digital media. It differs from FaceBook or MySpace in very different ways:
1. No account sign up needed.
2. Most communication are based on the good old email system.
3. You can create different private circles of friends that you interact with. Just like the real world, you have many circles of friends and they might or might not know each others, and together, they form a person's social life network.
4. You interact with your friends by exchanging any kinds of digital media. (Photos, videos, mp3, text, embedded html snippets like YouTube or anything that you can describe using HTML).
5. All digital media shared by people are preserved in their original form. For example, anyone within a particular social circle can access the shared photo in its original high resolution form, so it can be downloaded for print out.
(Public Company; 10,001 or more employees; AAPL; Computer Hardware industry)
March 2001 — February 2004 (3 years )
* Successfully put failing projects in-place and win back Apple’s multi-years/multi-millions contract with U.S. Postal Services on the nation-wide call center projects.
* Provide consultancy with extensive object-oriented system (Objective-C, Java, WebObjects, etc.)and team building experiences to Apple’s iServices team.
* Introduced and Developed Service Oriented Architecure (SOA) to the projects which preserved large portion of code base and resulting large saving on programming and opportunity cost.
* Received ‘Making a World of a Different Award’ from U.S. Postal Services based on the achievement of transforming an old and constantly failing IVR TaxDay service to a successfully re-launched product which saved USPS millions in productivity and opportunity cost.
(Public Company; 501-1000 employees; Internet industry)
December 1999 — March 2001 (1 year 4 months)
* Managed development team for the Web product and marketing group within MediaRing Inc.'s Web Interactive Group for its rapid growing expansion in the voice enabled Internet community. MediaRing is a leading communications company at the forefront of VoIP technology. It owns five US patents and has more than a dozen patents pending. MediaRing brings high-quality voice services to carriers, enterprises, service providers, and consumers worldwide. It has its headquarters in Singapore with offices in San Jose (California), Beijing, Shanghai, Hong Kong, Taipei, Tokyo and Malaysia.
* Grew online members to 2 millions.
* Designed and implemented multilingual and localization infrastructure for the web front and the database.
* Developed B2B subscription-based VoIP product.
MBA , International Business , 2002 — 2004
A unique international business education conducted on site at University of North Carolina-Chapel Hill, Rotterdam School of Management, Chinese University of Hong Kong, EGADE University (Mexico), and Vargas School of Administration (Brazil). www.onemba.org
MBA , International Business , 2002 — 2004
Global Executive MBA Program (OneMBA)
http://www.kenan-flagler.unc.edu/programs/emba/mbaprograms/onemba/index.cfm
MS , Electrical and Computer Engineering , 1991 — 1993